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Director of Human Services

Employee Engagement Specialist | San Antonio, TX | Contract

Job Description
Director of Human Services
Work Location: San Antonio, TX

Job Summary/Description
The Director of Human Resources is an integral partner to the leadership team, working in collaboration with departmental and program teams, as well as all employees to provide an environment that supports the mission, vision, and values of InGenesis. Reporting to the Chief Strategy Officer and General Counsel, the Director of Human Resources is responsible for the implementation, monitoring or advising of personnel policies, benefits administration, recruitment and retention of staff, training and development of staff, and all aspects of employee relations for InGenesis. This includes responsibility for the overall operation of the Human Resources department, including establishing goals, procedures, and standards.

Job Duties/Responsibilities/Functions (including but not limited to)
• Partner with leadership to understand business goals and objectives and ensure HR programs and strategy are aligned to effectively support those goals.
• Advise and assists all levels in application and interpretation of personnel policies, legal compliance, grievance, discipline and all adverse employment decisions.
• Actively participate in HR program design, policies and procedures including but not limited to: employment, compensation, benefits, affirmative action, employee relations, and performance management.
• Identify, design and facilitate employee/management training and workshops on HR related topics that support operational objectives both in office and in virtual settings.
• Ensure compliance of employment and immigration laws across the workplace
• Maintain positive employee relations with all departments to provide support, as needed, to ensure optimum performance level of departmental services.
• Investigate causes of disputes and grievances and recommends corrective action
• Serve as an employee advocate, ensuring consistent, fair and equitable treatment of all corporate and contract placed employees.
• Collaborate in oversight of personnel and record requirements for The Joint Commission (TJC) accreditation, federal and state regulations.
• Ensure effective New Hire Orientation and Onboarding experience.
• Monitor and coordinate preparation and updating of job descriptions and position evaluations, identifying changes or inequities.
• Respond to HR issues in a flexible manner and demonstrate the ability to define and implement creative solutions to complex issues.
• Provide exceptional client service to managers and employees in corporate and field offices.
• Quickly identify and elevate non-routine and high-risk issues for broader input.
• Support internal risk management practices and lead company response to external OFCCP and similar audits.
• Manage, develop, mentor, coach HR team members.
• Perform other duties as assigned or necessary to meet the needs of the department/organization.
Minimum Qualifications
• Bachelor’s Degree in Human Resources or related field with at least 8 years of experience in all aspects of Human Resources management.
• Demonstrated experience handling sensitive and confidential situations and/or documentation.
• Demonstrated experience working with a multi-state diverse group of employees at all levels (field and office).
• Experience producing, tracking, reporting and monitoring affirmative action plans and implementing new directives, executive orders, regulations, laws or audit practices as issued by the U.S. Department of Labor, the Office of Federal Contract Compliance Programs, Equal Employment Opportunity Commission or other federal or local agencies.
• PHR/SPHR and/or SHRM-CP/SHRM-SCP certification preferred.
• Proficient in Microsoft applications to include Word, Excel, PowerPoint; familiarity with ATS and HRIS/HCM or systems a plus.
• Excellent written and communication skills.
• Ability to travel as needed, up to 10%.

About InGenesis
InGenesis is dedicated to placing people in positions that preserve life, improve lives and inspire others. This does not happen without passionate people, skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. Founded in 1998, InGenesis manages thousands of employees, including pioneering healthcare, science, technology and pharma professionals. The workforce solutions company includes almost half of the Fortune 500 in its nearly 300 clients. It is recognized as one of the largest healthcare staffing firms, and InGenesis is the largest minority/women owned healthcare staffing firm in North America.

EEOC Statement
We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.