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Referrals Representative (12668)

Administrative | Fremont, CA | Contract | From $26.80 to $26.80 per hour

Job Description

InGenesis is seeking a Referrals Representative to work with our client. In this role, you will process patient referrals from medical providers for specialty care, lab tests and procedures.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have.

Essential Responsibilities

  • Identify appropriate referral resource for service based on patient insurance/program status; enter into referral tracking system for specialty appointment.
  • Document and notify patients of referral status.
  • Monitor referral status until appointment has been made and patient notified.
  • Following completion of appointment, assure that TCHC receives results from specialty provider.
  • Run referral tracking system reports to track open appointments and referrals and to make follow-up appointments as necessary.
  • Work flexible schedule and overtime, as necessary.

Minimum Qualifications

  • High School Diploma or equivalent.
  • One-year customer service experience.
  • One-year medical office experience working with insurances.
  • Bilingual; Spanish highly desirable.
  • Proficient in Microsoft Office products including Word, Excel, and Outlook.

This position is dependent on contract award.

About InGenesis

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.

EEOC Statement

InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by visiting our website at