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Counsellor (Australia) - Tangerang (Gading Serpong/BSD)

Student Placement | South Tangerang City, Banten, Indonesia | Full Time

Job Description

An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.

We are on a mission to build the world's leading platform and connected community to guide students along their journey to achieve their lifelong learning and career aspirations.

As a co-owner of IELTS, we deliver the English test that is trusted by more governments, universities and organisations than any other. We also operate English language teaching schools in South East Asia.

We are innovators, driven by the needs of our customers and deep data insights. Our 5,000 team members based around the world understand that our services change lives – not only of our customers, but their wider communities.

By combining empathy and professional expertise with digital excellence, we create launch pads for our customers to achieve global success.


  • Counselling students on Australia studies, providing admission information and assist student with visa application.
  • Communicating with respective Australia universities client.
  • Plan, organise and implement students application and visa processing.
  • Participate in exhibitions or seminar/ interview programs or other outreach activities to convert existing leads, generated by the Marketing / Manager / Other conversion generating activities.
  • Conduct other activities as part of ‘after sales services’ and to maintain relationship with IDP’s current students & alumni

  • Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, any field, Australia Graduate or previous experience in Education Counselling is preferred.
  • Education counselling skills which include:
    • Basic knowledge of Australia
    • Basic knowledge of Australia culture and geographic region
    • Basic knowledge of Australia university courses
    • Basic knowledge of visa rules and regulations
  • Required language(s): English
  • Australia graduated or previous counselling activities are preferable.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Staff (non-management & non-supervisor)s specializing in Education or equivalent.
  • Full-Time position(s) available.