Business Development Executive

EMPLOYEE BENEFITS

• Employees can get up to 21 days of Annual and Medical Leave.
• Employees are covered for inpatient and outpatient (hospitalisation) medical benefits.
• Group Personal Accident (GPA) Insurance Coverage for employees.
• Employees may claim for Dental/ Eye Care/Domestic Leave Passage/Maternity Medical, Childcare Fees/Gym Membership/Professional Membership etc, annually under E-Choice Scheme.
• Employees entitled to Birthday Leave.
• Yearly awards and staff appreciation event.
• Service recognition awards for employees.
• Additional 2% EPF contribution for employees from employer.
• Private Retirement Scheme (PRS) contribution available for employees.

ABOUT US

An ASX100 business with a 50-year heritage, IDP is a global leader in international education services. We’ve been operating for 50 years with a global office network spanning over 100 offices and our websites attract a combined 100 million visits a year.

Our team of experienced and dedicated counsellors are experts at providing trusted advice to students and their families at every step of the international education journey, and almost 8 in 10 students placed by IDP recommend our services to their family and friends.

IDP’s ongoing success comes from our highly committed and professional employees around the globe. Our diverse talent, expertise and passion of our people that makes IDP unique. We strive to provide a working environment where our people are encouraged to excel, be agile and creative, seek new ways to solve problems, take initiative, and generate new opportunities. We respect diversity in our people: their ideas, work styles and perspectives.

IDP is building a global, connected marketplace that guides international students into the life and career of their dreams. IDP co-owns IELTS, which supports test-takers’ study, migration, and professional ambitions. We not only jointly provide the IELTS test, we help test-takers prepare and gain confidence through IELTS support tools and guidance.

As corporate team within IDP, we help to create experiences that help students understand their options, choose their path, and reach their study goals. We’re embarking on a series of strategic digital projects to provide a seamless, transparent, personalised customer experience that puts the customer in control of their outcome.

It is an exciting time to be part of the IDP team. As we continue to build our global platform to guide international students along their journey to achieve their lifelong learning and career aspirations

POSITION PURPOSE

1. Recruit a Business Development executive to focus on relationship building with key education segments in Subang Jaya and Kuala Lumpur.
2. Identify Private schools, Private colleges / universities and University colleges and government schools to create awareness and foundation for IDP s Student Placement services.
3. Sales oriented approach involving regular visits to identified institutions as per agreed calendar.
4. Build strong client support through ongoing engagement, and quality service to students and clients.
5. Generate student leads, applications and eventual finalisations from the identified institutions.
6. Build and maintain partnerships (contractual and non-contractual), in line with company policy. with key institutions as well as Government agencies (such as MARA) to grow number of private students and have access to relevant student target.
7. Conduct regular market mapping exercise to ensure that IDP is in close contact with relevant institutions as per defined market segments.

RESPONSIBILITIES

Sales Performance

Collaborate primarily with immediate senior - Head BD;

1. to develop and implement lead generation programs including events and activities at the identified institutions.
2. capacity/capability as per targets and ensure consistent sales, service and client management performance standards and benchmarks which are continuously improved.

Business & Sales Management

Drive the development and implementation of Business development plans – Market mapping , time bound visits and progress updates.

Service Standards

Provide inputs and take necessary actions to the ongoing development and maintenance of service and client management performance standards and benchmarks for the office.

Global Participation

Drive and guide the offices participation in and execution of global improvement projects where applicable.

Communications

Speedily determine when an issue needs to be escalated to the Supervisor for resolution.

Proactively provide timely feedback and advice to the Supervisor on the management of issues arising from competitor activities, changing business environments, change in student visa policies etc.

WHAT WE'RE LOOKING FOR

Essential requirements (skills, knowledge experience & qualification(s)):

• A Bachelor’s or higher degree in any discipline (or work experience equivalent)
• Industry knowledge preferred. Preferably working in Malaysian education sector having prior experience in local private institution marketing team/ Agent student placement team.
• Having a strong sales orientation and Relationship building skills.
• Experience in developing business plans, market mapping, budgets and skills to monitor, review and report on progress.
• Strong problem resolution skills.
• Experience in working with CRM systems will be desirable.
• A strong, ethical professional who acts with integrity and in the best interests of the business.
• Respects diversity in employees.
• Good written and verbal English skills.
• Must have the ability to work and operate in a team and demonstrate team work skills.
• Ability to handle multiple tasks under pressure and meet deadlines.

Desirable requirements:

• Strong interpersonal and communication skills
• Good computer skills

WORKING AT IDP

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe. We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world. We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.