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Business Analyst

Business Services Support | Chennai, India | Full Time

Job Description

IDP helps people to achieve their goals through studying abroad. By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities. We are building out our team in Chennai to provide continuous global platform development to deliver the greatest products for our customers. If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us in our brand new offices in Nungambakkam in the heart of Chennai.  


Business Analyst  




The Business Analyst’s role will focus on supporting the business analysis activity to enable a business led digital customer experience that will assist in transforming IDP’s customer experience.  

The Role requires the incumbent to: 

  • Deliver the required BA work packages as well as contribute to development of work packages for subsequent work activities 

  • Have proven hands-on experience and expertise in business analysis works, including: 

  • Eliciting, analysing, verifying, documenting and maintaining business, functional and non-functional requirements with business stakeholders, development partners and SMEs  

  • Modelling business processes using diagrams, flowcharts, data models, agile work packages and turning ‘Epics’ in to practical sprints that enable successful outcomes for IDP; 

  • Documenting behavioural models using use cases, user experience design, storyboards, user profiles and user stories  

  • Reviewing proposed solutions to ensure they meet the functional requirements and working with vendors to enhance solutions where they do not. 

  • To encourage best practices in the development of solutions, thereby ensuring delivery of qualitative and cost efficient system solutions on time to exceed internal customer / stakeholder’s satisfaction. 

  • Provide quality assurance and produce relevant documentation. 

  • Maintains user confidence and protects operations by keeping information confidential. 


Essential Requirements: 

  • Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields 

  • Minimum 3+ years of work experience as a BA required in Software development projects 

  • Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above) 

  • High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook 

  • Scaled Agile qualification and experience 

  • Great can do flexible attitude that thrives in a collaborative make it happen environment. Attitude is everything ! 

Desirable Requirements:  

  • Industry certification in Business Analysis well regarded 

  • Prior experience and strengths in data modelling, data analysis 

  • High attention to detail and work ethics which encourages accuracy 

  • Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment 

  • Must have the ability to work autonomously, be self-motivated and a strong team player 


About Us:

IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; English language Training; and Hotcourses.  We are a rapidly growing global organisation with ambitious future expansion plans.

IDP Education is a publicly listed company in Australia. Education Australia, a company representing 38 prestigious Australian Universities, owns 50% of the shares in the business with the remaining 50% held by public investors.

We are a world leader in assisting international students to find the right overseas study option for them, with a global network of more than 80 student placement centres in over 30 countries. IDP has placed more than 400,000 international students over the past 45 years. 

IELTS is the International English Language Testing System and is jointly owned by IDP and British Council, IELTS Australia and Cambridge English Language Assessment. IELTS is the world’s most popular high stakes English language test, accepted for study, work and migration; with more than 2.5 million tests taken across 140 countries in the last 12 months. IDP has more than 400 test locations in over 50 countries.

Over 9,000 organisations, such as universities, employers, immigration authorities and professional registration bodies in 135 countries, recognise IELTS scores and rely on IELTS for education, immigration and professional purposes. 

Our People

IDP Education’s ongoing success comes from our highly committed and caring employees around the globe.  We encourage teamwork in order to leverage our people's diverse talents and expertise through effective collaboration and cooperation throughout our business.

We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions.

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world.  We respect diversity in our people: their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life.