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Scheduler (8452)

Admin | San Antonio, TX | Contract

Job Description
Scheduler
Work Location: San Antonio, TX

InGenesis is currently seeking a Scheduler to work with our client located in San Antonio, TX. In this role, you will perform all elements of scheduling and registration support to a clinic. If you meet the qualifications outlined below, apply now and we’ll reach out to answer any questions you may have!

Job Duties
• Provide telephonic support to the clinic.
• Schedule appointments.
• Document patient messages.
• Maintain physician schedule/template.
• Enter referrals.
• Inform patients of financial obligations such as copay/balances.
• Coordinate interpreter services.
• Verify all elements of registration and insurance information.
• Streamline message management process by documenting requests in the system.
• Gather information appropriately and prioritize messages based on urgency.
• Assist patients with questions or concerns.
• Attempt to resolve patient issues or concerns.
• Provide backup support/coverage to front desk.
• May be assigned to log into call center (ACD) when specific clinics are short staffed.
• Perform all other duties as assigned.

Minimum Qualifications
• High school diploma or equivalent, required.
• 3+ years of related experience, required.
• Preferred: Clinical experience.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent communication skills, verbal and written.