Jr. Salesforce Business Systems Specialist - (13227)

InGenesis is currently seeking a Jr. Salesforce Business Systems Specialist to work remotely for our corporate office. In this role, you will provide leadership and support in all aspects to deliver successful platform implementations by providing subject matter expertise on Vendor Management Systems, Salesforce, and HR focused applications. You will work with Implementations Director to achieve maximum client satisfaction and process excellence throughout the Implementation lifecycle.

Job Duties/Responsibilities/Functions (including but not limited to)

• Manage, configure, and maintenance of Applicant Tracking systems and associated integrated systems.
• Work with assigned team members to present system best practices.
• Lead or participate in business requirements gathering sessions and design workshops with clients.
• Ensure client configuration and business requirements documents are accurate, complete, and signed off by the client.
• Configure test and production environments.
• Support Sales efforts by staging and conducting system demonstrations for potential clients.
• Actively participate in user acceptance testing.
• Engage with clients to format, collect and reconcile gaps in data.
• Client support of post-implementation system needs.
• Provide direction and leadership to ensure professional platform delivery.
• Provide strategic tactical guidance for creating, implementing, and driving efficient and effective delivery strategy, quality, resource management, and support of VMS and HR platforms.
• Provide a first-level point of integration and escalation support for client engagements to ensure all team members are aligned in their deployment efforts.
• Support client implementation life cycle from start to finish in a structured and professional matter.
• Act as the client point of contact for configuration queries during implementation.
• Ensure tools and templates are utilized and kept current.
• Provide input to facilitate the improvement of tools and templates for configuration management.
• Advise external clients and internal staff on best practices for implementing applications and software.
• Manage assigned workstream duties in the delivery of VMS and MSP implementations.
• Perform other duties as assigned or needed to meet the needs of the department/organization.

Minimum Qualifications

• Bachelor’s degree.
• Minimum of two to six months of Salesforce experience.
• Exceptional service orientation.
• Excellent written and oral communication skills.
• Extraordinary attention to detail.
• Exceptionally self-motivated and directed.
• Demonstrated ability to assess customer’s needs and translate business requirements to configuration.
• Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint, Project, and Visio.
• Willingness and aptitude to learn unfamiliar systems, and to stay informed of new technologies.
• Must be comfortable with a fast-paced, entrepreneurial corporate culture and the standards and work ethic consistent with that environment.

Physical Requirements

• Frequently required to operate a computer and file and retrieve written documents.
• Physical demands may include but are not limited to standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching, and bending.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.