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Customer Service Representative - Bilingual (11970)

Customer Service Assistant | Brentwood, TN | Contract

Job Description
Customer Service Representative - Bilingual
Work Location: Brentwood, TN

InGenesis is currently seeking a Bilingual Customer Service Representative to work with our client located in Brentwood, TN. In this role, you will support customer services activities for products and/or clients.

If you have a positive attitude, are self-driven/proactive, and proficient with computers, this position is for you! Apply today and we’ll reach out to answer any questions you may have.

Job Duties/Responsibilities/Functions (including but not limited to)
• Receive inbound calls.
• Manage email inbox.
• Perform routine research to resolve non-clinical inquiries.
• Provide basic technical web support.
• Triage clinical inquiries to appropriate party for assistance.
• Perform other duties as assigned.

Minimum Qualifications
• High school diploma or equivalent.
• 2+ years’ experience in customer service, account management, or call center.
• Bilingual in English and Spanish.
• Skilled in conflict management, multi-tasking, and customer service.

 

About InGenesis

InGenesis is dedicated to placing people in positions that preserve life, improve lives and inspire others. This does not happen without passionate people, skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. Founded in 1998, InGenesis manages thousands of employees, including pioneering healthcare, science, technology and pharma professionals.  The workforce solutions company includes almost half of the Fortune 500 in its nearly 300 clients.  It is recognized as one of the largest healthcare staffing firms, and InGenesis is the largest minority/women owned healthcare staffing firm in North America.   

 

EEOC Statement

InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.  If you have a disability or special need that requires accommodation, please let us know by visiting our website at https://www.ingenesis.com/careers/site-accommodations.