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Intake Specialist

Medical Administrative Support Specialist | Dallas, TX | Contract

Job Description
Intake Specialist
Work Location: Dallas, TX

Job Summary/Description
InGenesis seeks a friendly but thorough individual to gather information in a healthcare setting. It requires an individual who is able to pay very close attention to detail and get required information from patients for the purpose of compiling data. If you meet the qualifications and experience, please apply. A recruiter will reach out to you at that time and answer any questions you may have.

Job Duties/Responsibilities/Functions (including but not limited to)
• Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability.
• Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and Siemens systems. Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits. Maintains department productivity standards.
• Pre-registers patient cases by entering complete and accurate information in Siemens system prior to patient\'s arrival. Identifies and verifies all essential information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts. Revises information in computer systems as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards.
• Reschedules exams at patients' or departments' requests.
• Initiates confirmation call back to patient to include appointment reminder, location, time, prep instructions, and financial responsibility.
• Ensures all exams are scheduled with proper clinical indicators and coding nomenclature.
• Counsels offices and/or patients when an out of network situation becomes apparent or other potential payor technicalities arise. Coordinates with Financial Counselor to identify funding source and additional information needed to secure accurate third-party billing and/or patient financial responsibility.
• Coordinates as needed with other departments/ancillary areas for special needs or resources.
• Demonstrates ongoing competency skills including age-specific competencies, above level problem solving skills and decision- making abilities. Performs other duties as assigned.

Minimum Qualifications
• High school diploma
• Three (3) to four (4) years of hospital admitting/ scheduling experience or equivalent.

About InGenesis
InGenesis is dedicated to placing people in positions that preserve life, improve lives and inspire others. This does not happen without passionate people, skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. Founded in 1998, InGenesis manages thousands of employees, including pioneering healthcare, science, technology and pharma professionals. The workforce solutions company includes almost half of the Fortune 500 in its nearly 300 clients. It is recognized as one of the largest healthcare staffing firms, and InGenesis is the largest minority/women owned healthcare staffing firm in North America.

EEOC Statement
We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.