Patient Billing Representative (KS558-ah)
Account Management | Laguna Hills, CA | Full Time
Patient Billing Representative
Laguna Hills, CA
We are currently seeking to fill several Patient Billing Representative positions in Laguna Hills, CA. These are full time direct hire/perm placement positions at varying levels mid to senior level. Depending on experience, the positions will pay $40K-$60K.
The company is small but growing at an explosive rate, which means there are unlimited opportunities for advancement for the right person. Our client has an excellent reputation for keeping their employees, which means they offer a very good work environment. Some companies over-hire when performance is good but lay off when performance declines. This company doesn’t engage in that practice. They are very good at setting goals and meeting their projections. The result is long term employee retention.
In a nutshell, you will be responding to calls regarding billing/claims and explain information provided on EOB’s and itemized billing. You will also contact facilities and providers to discuss charge adjustments, participate in process improvement initiatives; maintain positive team environment, maintain customer service standards and provide accurate call resolution.
- 2 years of experience (minimum) working with facilities, providers or members, regarding medical billing, claims or health plan questions
- Experience working in a high call volume environment such as in a call center or busy facility
- Must be customer driven, excellent telephone demeanor and an overwhelming desire to help others
- Any experience working with healthcare benefits is a huge plus
We support a diverse workforce and is an Equal Opportunity Employer who does not discriminate against employees and applicants for employment on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, genetic information, disability, veteran status, or other classification protected by law.