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Lead Esthetician

Client Services | Dallas, TX | Full Time

Job Description

*OPENING BEGINNING OF 2024!*

Help create, cultivate and promote a fun and energetic environment! TONS of growth potential with this new concept. Asking that only motivated, hard working and positive people apply!

Required: Esthetician License

Responsible for meeting or exceeding FACE FOUNDRIÉ sales through staff recruiting, productivity development, service promotions; and demonstrations. A Lead Esthetician is responsible for creating an environment that maintains and exceeds standards of excellence in guest services, client retention skills, staff technical proficiency, and professional recommendations. The Lead Esthetician reports to the manager, and they serve as the primary contact for all salon personnel.

Your skills, experience & talents as a Lead Esthetician will be essential to lead by example. As the lead you will perform the following critical functions:

  • Provide excellent customer service at all times to all guests.
  • Achieve personal and store goals.
  • Explain, recommend and sell FACE FOUNDRIÉ products.
  • Perform services, including but not limited to: Dermaplaning, Hydrafacial, Chemical Peels, Brow Lamination, Lash Lifts.
  • Give service recommendations and rebook clients.
  • Follow all safety, sanitation and hygienic procedures before, during and after services to ensure Board compliance at all times.
  • Create and maintain a partnership with all FACE FOUNDRIÉ personnel to promote teamwork and a high level of customer service.
  • Work with the Salon Manager to notify of supply needs to ensure necessary items are on hand at all times.
  • Assist in all in-store operational processes.
  • Ensure store standards are adhered to at all times.
  • Attend mandatory training and team meetings.
  • Demonstrates high standards for customer service, image standards, and consistently executes FACE FOUNDRIÉ expectations.
  • Meets or exceeds financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, skin treatments, retail revenue, retention/turnover and contribution goals.
  • Responsible for identifying the skill development needed for each staff member and determining the right resource, including themselves, to develop the skill.
  • Ensures all technical product training classes are attended.
  • Assists with training new Estehticians
  • Assists with social media and marketing events.

Job Type: Full Time

Pay Structure: Based on experience

Experience:

  • Esthetics: 6 mos-1 year (Preferred)
  • Retail or Service Industry: 1+ year (Preferred)

Benefits:

- Health Insurance (Full-time employees)

- Paid Training

- Ongoing Monthly Paid Training

- Employee Referral Program

- Client Referral Program

- Base Pay + Commission + Gratuity

- Free Service Monthly

- Friends & Family Discount Policy (10% off)

- Product + Service Discount

- Opportunities for Advancement

- Structured Manager in Training program

- Employer Paid Liability Insurance