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Front Bar Receptionist

Client Services | Naples, FL | Part Time

Job Description

FACE FOUNDRIÉ NAPLES is the first of this incredible, fast-growing brand in Florida. Located near Naples’ vibrant main street, you will have a hand in bringing affordable, accessible, and inclusive skincare to the Naples community. We are hiring warm, outgoing, hardworking, authentically amazing people who are looking for a place to work that inspires them, challenges them, and makes them proud to serve our clients.

As a Front Bar Receptionist, you will work in partnership with the Salon Manager to provide outstanding customer service. You will be apart of a fun and energetic environment with TONS of career growth potential!

Job Duties and Responsibilities:

  • Create an impeccable experience for each customer
    • A warm welcome, pleasant check-in, and friendly professional service greeting

    • Help check-out and rebook clients 

    • Ensure consistent on-time appointment starts

    • Follow FACE FOUNDRIÉ standards and protocols

    • Service and product education and recommendations that align with each client’s unique needs

    • Client concerns resolved using a ‘make it right’ approach

  • Meet and exceed service, product, rebook goals

    • Participate in required education

    • Attend all metric and goals meetings

    • Helps book appointments in-person and over the phone  

Position Requirements:

  • HS diploma or equivalent 
  • Current Florida Facial Specialist/Esthetician License students is a plus 
  • 1+ years customer service experience
  • 1+ years of spa/salon experience is a plus
  • Ability to work nights and weekends. Saturdays are required
  • Flexible availability 
  • Ability to perform minor lifting
  • Bi-lingual Spanish speaking is a plus

Job Type: Part-Time (2-3 days per week, including weekends)

Compensation: Competitive compensation, including hourly (based on experience), plus product sales commissions, Ongoing training opportunities and generous product and service discounts.