Lead Esthetician / Assistant Manager

License Required: Active California Esthetician License
Start Date: January 2026
GOpening: March 2026

Service Excellence

• Deliver outstanding customer service to every guest.
• Achieve personal and store service, sales, and membership goals.
• Demonstrate and sell FACE FOUNDRIÉ retail products and partner product lines.
• Perform 40–50 minute services, including:
  • Facials
  • Extractions
  • Dermaplaning
  • HydraFacials
  • Procell
  • Lash lift & tint
  • Brow waxing & tinting
  • Tweezing
  • Scalp massage
• Recommend enhancements and additional services when appropriate.
• Analyze and treat acne clients following Face Reality Acne Protocol, and sell corresponding products and packages.
• Use Boulevard POS for booking, notes, rebooking, and client records.
• Follow all state-board sanitation, safety, and hygiene procedures.

Operational Responsibilities

• Partner with the team to uphold a warm, welcoming, high-service environment.
• Communicate supply needs to the Esthetician Manager; help maintain inventory stock levels.
• Support daily operations (towels, sheets, cleaning, tidying, setup/breakdown).
• Ensure all FACE FOUNDRIÉ standards and protocols are consistently followed.
• Adhere to all timekeeping policies and attend required trainings and meetings.

Marketing & Brand Support

• Support in-store promotions, branded content, and guest engagement.
• Create social media content during shifts when appropriate.
• Participate in community events and off-site pop-ups to connect with new clients.
• Participate in photo and video shoots for marketing and social media.

Leadership & Operations Support

• Greet guests promptly, warmly, and professionally.
• Assist the Manager with scheduling needs, including managing schedule adjustments and assigning break times.
• Support inventory management, including counts, ordering, receiving, and maintaining accurate stock levels.
• Contribute to overall store sales goals and support team performance.
• Report directly to the Store Manager and serve as a support partner during day-to-day operations.

Training & Team Development

• Assist in training estheticians on service protocols, retail product knowledge, selling techniques, and compliance.
• Train new hires and support ongoing education for current estheticians as protocols or products change.
• Help hold the team accountable to performance benchmarks such as:
  • Service sales
  • Product sales
  • Membership conversion
  • Rebooking rates
• Ensure all service standards, protocols, cultural values, and guest experience expectations are consistently upheld.

Experience We’re Looking For

• Active California Esthetician License
• Experience in: facials, extractions, dermaplaning, HydraFacials, Procell, chemical peels, brow waxing/tinting, lash lift + tint
• Proficiency with esthetic equipment and professional skincare tools
• Strong teamwork skills with the ability to also work independently
• Strong client relationship-building and retention skills
• Prior leadership or training experience is a plus

Requirements

• 1–2 years of spa/salon experience
• 1–2 years of leadership or customer service experience in beauty, spa, salon, or retail
• Availability to work evenings and weekends
• Passion for skincare, beauty, and results-driven services