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Client Service Manager

Client Services | San Francisco, CA | Full Time, Contract, and Temporary

Job Description

Client Service Manager 783104


  • Analyzes complex financial data and identifies trends in revenue cycle operations. Summarizes data and presents reports to leadership.
  • Liaisons with departments to thoroughly define reporting and information requirements. 
  • Identifies data sources, develops and delivers routine and ado reports and presentations. 
  • Proposes changes or enhancements to systems to improve reporting capabilities.
  • Compiles reports and analyzes results regarding department billing performance, provider reimbursement, and/or other data pertinent to the revenue cycle. 
  • Audits data input for all components of the Professional Fee Billing revenue cycle management.
    10 Perform ad hoc analyses or process improvement projects as assigned to optimize MGBS performance.
  • Evaluates revenue cycle workflows to propose improvements in efficiencies and timeliness. 
  • Collaborates with and coordinates between departments to design new workflows, in order to maximize revenues.
  • May review selected EOB information by specialty to analyze reimbursement levels from various carriers. 
  • Develops recommendations to improve reimbursement levels.
  • Aware of government regulations, reimbursement issues and other matters having a potential financial impact.
  • Represents MGBS on committees, task forces, and workgroups. 
  • Works proactively with departments across the system to assure appropriate revenue cycle practices and compliance with internal and external regulations.
  • Delivers training to  Clients on revenue cycle systems, processes, and procedures. 
  • Revenue Cycle Systems training areas include registration, insurance verification, and authorization processes to mitigate insurance denials and optimize the revenue cycle.
  • Other duties as assigned.


  • Bachelor's degree in related area and / or equivalent experience/training.

Preferred Qualifications:

  • Master's degree in related area and / or equivalent experience/training.  
  • Cognos Data Warehouse
  • Clarity, SQL, Epic Workbench


  • Ability to communicate effectively and efficiently (both verbal -- in-person and phone/conf calls -- and via email)
  • communicating and interacting with physicians, rev cycle leaders in clin depts, and up through VP level. 
  • strong presentation skills
  • problem solver - the ability to identify solutions, and communicate findings/recommendations clearly and concisely
  • strong listener
  • ability to work both autonomously and in teams
  • strong data/reporting skills (Excel)
  • Data analysis - problem-solving/ root cause analysis/spot trends
  • Healthcare background preferred

$35 per Hour        San Francisco, CA 94107        7 Month Assignment