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Senior Account Manager - Programmatic Advertising (H)

Digital Advertising | Santa Monica, CA | Full Time

Job Description

Senior Account Manager - Programmatic Advertising 2021-10-178 & 2021-11-82 (H)

A leading audio entertainment technology company is seeking a Senior Account Manager to be a leading contributor in the Client Services team and will be seen as a key liaison when working with internal and external partners to flawlessly set up & execute campaigns for Advertisers/Agencies and drive revenue. The right individual anticipates business challenges and provides proactive solutions with their remarkable organizational skills, strong time management abilities, process-minded thinking, thoroughness, attention to detail, and accountability to deliver.

Senior Account Manager Job Type:

  • Worksite: Leading streaming company (Santa Monica, CA 90404) 
  • Salary: $97K-107K plus bonus
  • Job Type: Direct Hire

Senior Account Manager Responsibilities:  

  • Independently manage complex and large-volume client lists.
  • Act as a resource and expert, always willing to help train, share knowledge, answer questions, and take on strategic projects outside of day-to-day responsibilities.
  • Provide constructive feedback to internal partners to improve processes and efficiencies.
  • Proactively mentor and coach other team members with a passion for peer growth and development to enrich the overall Client Services organization.
  • Lead adoption of new products and growth initiatives by connecting them to the client’s objectives.
  • Seamlessly and expertly navigate between the various revenue channels a client might choose to leverage on the company, including Performance, Programmatic, Digital, and Broadcast.
  • Partner with Sales to provide materials for Proposals/Avail submissions including media recommendations, screenshots, research, competitive data, and advice on what is technically feasible to execute.
  • Input Media Plans and generate Insertion Orders; work directly with the client on all pre-launch elements related to creative specifications and submission.
  • Work cross-functionally with Programmatic Operations, Ad Tech, Yield to set up & monitor campaigns across business channels for success.
  • Create and manage creative and technical production timelines with Advertisers/Agencies; secure asset delivery to ensure campaigns launch in a timely manner.
  • Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable.
  • Work with internal Traffickers, Creative Services, and clients as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting.
  • Collaborate with the Billing team to resolve monthly invoicing queries.
  • Provide necessary campaign deliverables including but not limited to: reporting, screenshots, and ad-hoc requests

Senior Account Manager Qualifications: 

  • 2+ years experience in Digital, Broadcast, Mobile, or Programmatic Advertising Operations or Sales support.
  • 4+ years experience in online advertising, with at least 2 years in Programmatic Media at a major publisher, agency or Programmatic Technology Company.
  • Familiarity with Programmatic business; experience managing Programmatic campaigns is a plus.
  • Experience in direct trafficking and creative QA.
  • Experience leading or spearheading projects.
  • Deep understanding of media landscape, services, and technologies.
  • Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products.
  • Skilled in working within internal order management systems and third-party systems including ad servers.
  • Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner.
  • Excellent client service and verbal and written communication skills; results-driven with strong analytical skills.
  • Enjoy working in a collaborative team environment, sharing knowledge across the department.
  • Experience managing Performance campaigns and optimization (MAIDS/attribution methods/conversion KPIs)
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)