University Residential Center Assistant

University Residential Center Assistant 1430751

• Hourly pay: $25/hr
• Worksite: Leading university (Stanford, CA 94305 - Onsite)
• W2 Employment, Retirement Savings Program, PSL
• 20-40 hours/week, 2 Month Assignment

A leading university is seeking a University Residential Center Assistant. The successful candidate will support the residences lobby during the summer time, provide high-level customer service and administrative support to all those who enter the facility, and support the safety and security of guests and residents for a 24/7 operation. The company offers a great work environment!

University Residential Center Assistant Responsibilities:

• Respond to routine inquiries from students, faculty, external constituents, and staff.
• Contribute to general office administration and process improvements, which may include report creation and distribution, filing, data entry, collating, guest check in and out, billing, audits, and preparing reservation material.
• Process and sort all incoming and outgoing mail and deliveries.
• Ensure the security and safety of residents by following protocol.
• Research and resolve routine issues such as service requests and minor maintenance. Refer complex issues to other staff.

University Residential Center Assistant Qualifications:

• 2 years of customer service experience, preferably within the hospitality, academic, and/or facilities industries.
• Basic computer skills, including experience with Microsoft Office Suite.
• Customer service skills.
• Basic office administration skills.
• Flexibility with regard to the weekly schedule.
• Lift, carry, push, and pull objects that weigh up to 50 pounds.

Shift:

• Ability to work under a non-set schedule and location (In the Residential Center) and based on needs.
• Grave shift, 10:30 pm-7 am, Hours will vary from 20-40 every week (40 hours per week is not guaranteed).
• The schedule is published two weeks out and will vary every two weeks.
• Working holidays are expected.