Quality Control Manager (QCM)

InGenesis is currently seeking a Quality Control Manager to work with our client located in Glynco Campus In this role, you will…

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Duty Location

• Primary duty location: FLETC – Glynco Campus
• Required travel to other FLETC sites, including Artesia, NM and Charleston, SC, as mission requirements dictate
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Work Schedule

The Quality Control Manager shall coordinate and adjust their work schedule as necessary to fulfill the requirements of this contract. The QCM’s schedule shall be structured to ensure there is no interruption to the FLETC Training Schedule and that all contractual quality control requirements are met.

Position Summary

The Quality Control Manager (QCM) is responsible for the oversight, management, and execution of the Quality Control (QC) Program across all FLETC Training Delivery Points (TDPs) under this contract. The QCM serves as the senior quality authority and is responsible for directing Quality Control Personnel, ensuring compliance with contract requirements, and reporting quality findings directly to the Contractor’s Corporate Office and Government representatives.

The QCM functions independently of local operational management and does not report to, nor coordinate QC findings through, the on-site Project Manager (PM), Assistant Project Manager (APM), or Clinic Managers.

Reporting Structure

• Reports to: Contractor’s Corporate Office
• Does Not Report to: On-site PM, APM, or Clinic Managers
• Supervisory Responsibility:
  • Quality Control Personnel at:
    • Glynco, GA
    • Artesia, NM
    • Charleston, SC

All Quality Control Personnel report directly to the QCM.

Duties and Responsibilities

The Quality Control Manager shall:

• Serve as the sole authority for all Quality Control-related matters under this contract.
• Oversee and manage Quality Control Personnel assigned to the Glynco, Artesia, and Charleston FLETC sites.
• Ensure Quality Control inspections are conducted at each assigned site in accordance with contract requirements and approved Quality Control Plans.
• Receive and review QC inspection findings from site-specific QC personnel.
• Ensure QC Personnel report findings only to the QCM and not to local Clinic Managers, PMs, or APMs.
• Analyze quality trends, deficiencies, and corrective actions across all sites.
• Present consolidated Quality Control findings to:
  • Contractor’s Corporate Office
  • Contracting Officer (CO) / Contracting Officer’s Representative (COR)
  • Chief Medical Officer (CMO)
• Submit all QC findings no later than the fifth (5th) training day of the following month.
• Maintain independence from local clinic operations to ensure objectivity in quality assessments.
• Coordinate required travel between FLETC sites as necessary to fulfill oversight responsibilities.
• Ensure compliance with all contractual, regulatory, and clinical quality standards applicable to FLETC medical operations.

Qualifications and Experience

The Quality Control Manager shall possess the following minimum qualifications:

• Licensure and Certification:
  • Board‑certified and licensed as one of the following:
    • Physician Assistant (PA)
    • Nurse Practitioner (NP)
    • Registered Nurse (RN)
  • Must maintain all appropriate credentials and licenses in good standing.
• Experience:
  • Minimum of three (3) consecutive years of clinical experience.
  • Within the last three (3) years, must have:
    • Successfully worked as a Quality Control Manager or
    • Demonstrated knowledge of commercial or government quality control programs.
  • Must possess knowledge of, or experience with, quality control operations in one or more of the following environments:
    • Health unit
    • Urgent care clinic
    • Doctor’s office
    • Emergency department
• Management Responsibilities:
  • Shall not share other key management duties that would compromise independence.
  • Must have supervisory experience over quality control staff.

Communication and Technical Proficiency

The QCM and all assigned QC personnel shall:

• Be proficient in written and oral English communication.
• Demonstrate the ability to:
  • Use computers to communicate via email and Microsoft Teams.
  • Retrieve, analyze, and prepare reports.
  • Provide required documentation to the CO/COR.
  • Operate Microsoft Office applications.
  • Use the Government‑provided Electronic Medical Record (EMR) system.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.

This position is contingent upon contract award.