Computer Support Specialists - (13116)

InGenesis is currently seeking a Computer Support Specialist to work with our client located in Albany, NY. In this role, you will be working in the Office of General Services (OGS) Administrative Services providing support and handling various tasks within the department.

Apply today and we’ll reach out to answer any questions you may have!

Job Duties

· Elicit, analyze, specify, and validate the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the software lifecycle.

· Apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications.

· Review system requirements and track quality assurance metrics.

Qualifications:

· Sound Experience in Business/Systems Analysis

· Experience collaborating cross-functionally with different business stakeholders, clients, and team

· Strong expertise in technical documentation like Data Flow Diagrams, Use Cases, Functional Specifications, High Level Design, etc.

· Excellent interpersonal and communication skills

· Analytical skills

· Proven ability to understand business ideas/problems and develop technology solutions enable/solve business ideas/problems

· Ability to understand customer needs and perform sound business analysis work Ability to comprehend and translate business requirements into technical specifications

· Experience in developing Software Requirements Specification (SRS)

· Familiarity with JIRA and GITHUB.

· Working knowledge of Microsoft Windows, Linux operating systems

· Education: Bachelor’s Degree

About InGenesis

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.

EEOC Statement

InGenesis is proud to be an affirmative action employer and is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by visiting our website at https://www.ingenesis.com/careers/site-accommodations.