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Salon Manager

Client Services | Minneapolis, MN | Full Time

Job Description

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern open concept spaces promote a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.

Required: Esthetics License

FACE FOUNDRIÉ is looking for a Salon Manager that acts and thinks like an owner. The Salon Manager would act as the primary contact for the facial bar, and is responsible for employee development, financial metrics, client experience, local marketing and esthetics services. FACE FOUNDRIÉ is a growing concept with opportunities for advancement and growth.

Salon Manager Responsibilities:

Employee Development -

  • Identifies opportunities for growth such as, recruiting, interviewing, staffing, scheduling and training

  • Leads through teaching and coaching their employees to grow professionally and hit financial metrics

  • Sets clear goals for team members and conducts monthly and yearly reviews

  • Ensures all protocols are adheard and participates in all required trainings

Financial Metrics -

  • Meets financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue

  • Helps forecast sales, growth trajectories and expansion plans.

  • Responsible for store's inventory

Client Experience -

  • Demonstrates high standards in customer service

  • Passionate about the client experience and providing 100% customer satisfaction

Local Marketing -

  • Assists with local marketing efforts including but not limited to business partnerships, bridal shows, community events, etc.

  • Participates in all national marketing campaigns

Esthetics Services -

  • Responsible for performing services on guests and leading by example

  • Experience in dermaplaning, HydraFacial and chemical peels is required

  • Experience in lash lifts and brows services

Job Types: Full-time

Availability: Nights and Weekends is required

Schedule: Tuesday-Sunday

License: Esthetics License is required

Experience: Three year of Salon Manager experience is preferred

Please note: FACE FOUNDRIÉ is the beginning stages of hiring for a Salon Manager.