Salon Manager
Client Services | Rogers, AR | Full Time
Job Description
JOB DESCRIPTION
FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept space promotes a welcoming and relaxing environment. There is a ton of growth potential within FACE FOUNDRIÉ.
The Salon Manager is responsible for meeting or exceeding FACE FOUNDRIÉ's goals through staff recruiting, training, and service and product sales. A Salon Manager helps create an environment that promotes customer service, client retention and employee development.
Responsibilities:
- Focus on the customer experience
- Assist in the interview process
- Train new and existing team members in service protocols, product knowledge and in-store processes
- Responsible for performing services on clients and leading by example
- Coach team members and assist in professional development
- Conduct monthly and annual reviews
- Assist in store's inventory
- Help with marketing efforts (including but not limited to social media videos)
- Meet financial metrics set by Leadership Team
- Participate in all trainings and staff meetings
- Report directly to the Owner
Qualifications:
- Esthetics License is required
- Experience in management and/or training is required
- 1+ years in customer service
Job Type:
- Full-time
- Schedule: Tuesday-Saturday
Benefits:
- Paid Training
- Ongoing Monthly Paid Training
- Employee Referral Program
- Client Referral Program
- Base Pay + Commission + Gratuity
- Free Service Monthly
- Friends & Family Discount Policy (10% off)
- Product + Service Discount
- Opportunities for Advancement
- Employer Paid Liability Insurance