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Salon Manager

Client Services | King of Prussia, PA | Full Time

Job Description

FACE FOUNDRIÉ is a focused facial bar specializing in all things face; facials, lashes, brows and skincare. Our modern, open concept spaces promote a welcoming and relaxing environment. As a leader in the skincare service industry, FACE FOUNDRIÉ is fast growing company. We are looking for hardworking, motivated, positive individuals that want to learn, grow and development within our concept. There is a ton of growth potential within FACE FOUNDRIÉ.

FACE FOUNDRIÉ's Salon Manager is responsible for leading their team of Estheticians, Lash Artist and Front Bar Receptionist. The Salon Manager creates an environment that exceeds standards of excellence in team development, guest experience and client retention. The Salon Manager leads with a positive attitude and a trainer mindset.

Responsibilities:

  • Demonstrates a high level of customer service - has the "make it right" mentality

  • Trains and mentors their team with clear goals and a positive attitude

  • Performs services on clients

  • Identifies opportunities for growth such as, hiring, scheduling, coaching and professional development

  • Ensures service and product protocols are upheld

  • Attends all required trainings

  • Conducts reviews for all staff members

  • Responsible for store's inventory

  • Helps forecast sales, growth trajectories and expansion plans.

  • Meets financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue

  • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.
  • Assists with local and national marketing efforts including social media, business collaborations, etc.

Experiences/Skills:

  • Salon Management: One year minimum experiences.

  • Cosmetology / Esthetics License: One year minimum experiences.

  • Experience in dermaplaning, chemical peels, HydraFacial, brows and lashes

  • Able to pivot, adjust and be flexible

  • Strong time management

  • Strong training and coaching skills

Job Type: Full Time

Salary: Hourly + Commission + Gratuity

Availability: Evenings and weekends (Required)

Benefits:

  • Health Insurance (Full-time employees)
  • Paid Training
  • Ongoing Monthly Paid Training
  • Employee Referral Program
  • Client Referral Program
  • Base Pay + Commission + Gratuity
  • Free Service Monthly
  • Friends & Family Discount Policy (10% off)
  • Product + Service Discount
  • Opportunities for Advancement
  • Structured Manager in Training program
  • Employer Paid Liability Insurance