Genesys Reporting Engineer - REMOTE
Professional Services | National, CA | Full Time, Contract, and Temp to Full Time
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Reporting Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Develop and test Genesys CX Insights custom reports
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Reporting with preference to experience with MicroStrategy and Genesys CX Insights applications.
- Genesys Infomart configuration and deployment