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IVR Architect - REMOTE

Professional Services | National, CA | Full Time and Contract

Job Description

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.  We are looking for a Senior IVR Architect to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

  • Work with customers to identify business and technical requirements
  • Architect solutions which meet business and technical requirements
  • Lead a team of 2-5 developers
  • Hands-on application development
  • Work closely with Project Manager to ensure on-time, quality delivery

Requirements

  • 3+ years of IVR development experience
  • 5+ years of J2EE or .NET development experience
  • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML)
  • 5+ years of Eclipse or similar IDE experience
  • 2+ year of MVC based framework experience
  • Expert in OOD, OOP and Design Patterns
  • Excellent verbal and written communication skills
  • Ability to lead a small team of developers

Salary is DOE and is extremely competitive.