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IVR Test Engineer - REMOTE

Professional Services | Gold River, CA | Full Time

Job Description

About Us:

We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.  If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.

PTP is looking for an IVR Test Engineer-Remote to join our Call Center Solutions practice.  At PTP, we value aptitude and creativity as well as experience.  We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.

Responsibilities

  • Provide testing using best practices to achieve more “complete” testing of a large scale IVR application
  • Help mentor team in QA best practices
  • Identify areas for automation and write automation scripts
  • IVR application and environment operations
  • IVR test planning and test sets
  • Executing and tracking functionality tests by voice and other methods

Requirements

  • 3+ years experiences with:
  • Strong testing background; QA strategies and best practices, QA planning, test plan and test case writing and execution, QA mentoring
  • Located in Austin and can work at the customers site as needed
  • Junit
  • JMeter
  • Selenium

Desired Experience

  • IVR application familiarity (speech & DTMF systems)
  • Any experience with major Asian or European languages useful
  • Identify areas for automation (PROCESS IMPROVEMENT) and write automation scripts (Cyara)
  • J2EE (Java, Servlets, JSP, EJB, JSF)
  • Tomcat

Salary is DOE and is extremely competitive.  We are able to offer relocation assistance to the right candidate.