Technical Trainer | FMS System
TECHNICAL SERVICE AND SUPPORT | Perth, Western Australia, Australia | Full Time
The Company: We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable.
Hexagon Autonomous Solution comprises of three divisions: Agriculture, Autonomy & Positioning and Mining – Providing a breadth of perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solutions for the agriculture, mining, automotive and marine sectors.
Mining: One technology partner. For the life of your mine. Our mining technologies provide surveying, design, fleet management, production optimisation and collision avoidance capabilities in a single, life-of-mine solution that connects people and processes, reduces costs and improves the safety and productivity of mine sites.
The Position; Reporting to the Training & Consulting Team lead, within our Technical Service & Support Division, this position is seeking a Trainer-Consultant to join our team in Perth supporting the APAC region customer base.
This position plays a critical role in ensuring the successful implementation and ongoing support of Hexagons FMS and Safety product suite. Your role will be to provide guidance, direction and training on our portfolio, working closely across a broad range of internal and external stakeholders. You will be a trusted advisor between our customer and our internal teams inclusive of sales, software engineering, hardware technicians, working cohesively to provide comprehensive support and seamless service for our customers lifecycle with Hexagon.
This position is transient in assignment location. The position home based in Perth, supprorting the Southern APAC region which may include both interstate and international travel. You will join an 8:6 roster, whereby your work location may be on customer site/home office or interstate office locations as required. We aim to ensure alignment in forecasted work schedule however, ad hoc changes to location can occur.
About you
If you are an experienced Mine/ Dispatch Controller/Trainer or FMS Product Trainer who ready to take your skill/expertise from the mine into service/training delivery for a global leader, in a role that brings variety & growth to your career we want to hear from you!
In addition, we are seeking those with the following qualifications and skills.
Technical
- Background in Mining Operations with experience in FMS/Safety system operations within UG/Surface production environments.
- Class C drivers’ licence required.
- Experience working in a dynamic environment, managing multiple portfolios
- Prior experience in training delivery/customer across mine operating systems
- Strong interpersonal skills, passionate in driving positive customer service delivery
General
- Ability to lead your own deliverables, independently, embodying initiative/self-starting capabilities.
- Proactive, agile and adaptable to changing business requirements
- Ability to build strong collaborative relations across a diverse stakeholder group, both internally/externally
- Valid Australian working rights: Permanent Resident or Australian Citizen
Desirable
- Cert IV in Training & Assessment desirable.
- Prior experience in HxGN Systems, or Safety System product suites for mine operations.
We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.