Software Engineer | Safety Systems

The Company: We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions – making industries and cities safer, smarter, and more sustainable.

Hexagon Autonomous Solution comprises of three divisions: Agriculture, Autonomy & Positioning and Mining – Providing a breadth of perception, positioning, vehicle autonomy and site orchestration technologies to enable the full autonomous solutions for the agriculture, mining, automotive and marine sectors.

Mining: One technology partner. For the life of your mine. Our mining technologies provide surveying, design, fleet management, production optimisation and collision avoidance capabilities in a single, life-of-mine solution that connects people and processes, reduces costs and improves the safety and productivity of mine sites.

At Hexagon we are a fast growing innovative and dynamic business that will offer you endless opportunities you seek - Whether you’re looking to take the first step or the next challenge in your career, you’ve come to the right place

The Position; Reporting to the Software Services & Support Manager within our Technical Service & Support division, we are looking for a Project Engineer to join our software team.

This position will see you responsible for overseeing our Safety Portfolio through providing project delivery services and remote technical assistance to a growing range of clients in the Asia-Pacific region.

The Safety Portfolio of products include:

• Collision Avoidance Systems
• Fatigue Management Systems
• Vehicle Intervention Systems

In addition to the following responsibilities.

Technical

• Ensure Hexagon Mining technology systems at customer mine sites operate effectively and deliver tangible value to our customers mining operations \
• Deploy and upgrade Systems and work closely with our project managers for a successful delivery outcome
• Assist with installation, commissioning and supporting of Hexagon Safety technology from the office and on site in remote locations

Operational

• Partner with customers to provide technical support to resolve technical issues on Hexagon technology systems at customer mine sites
• Maintain, enhance and adhere to Hexagon Mining documentation and reporting standards, systems and processes
• Compliance with Hexagon Mining’s Workplace Health and Safety policies and procedures (and those of clients’ sites visited), participation in audits and compliance with instructions given in respect to the health and oneself and the safety of others

Customer Service

• Providing training to operators and other customer personnel in the use and operation of systems at client sites through workshop facilitation, as well as be available for afterhours on call support for critical issues
• Maintain and uphold Hexagon Customer service standard, both internally and externally
• Provide operational reporting to clients on deployed solutions, providing improvement or recommendations to drive value enhancement for their operations

Travel

This opportunity may require both local and interstate travel, to our customer sites. All flights, accommodation and amenities will be provided by Hexagon. At Hexagon, we understand the value of firsthand experience, and we believe that travel is an essential part of providing exceptional service to our clients, whilst providing you opportunity to broaden your skills, networks and professional development.

About you

We are looking for an experienced Product/Project Engineer with a Mechatronic/Electronics/Software disciple, experienced working within mine production/safety systems. In addition, we are seeking those with the following qualifications and skills;

Technical

• Tertiary Qualifications in Software/Mechatronics or Electronics Engineering, computer science or related fields,
• Prior experience within mining, ideally across Fleet Management Systems/safety system product suites
• Experience with Linux OS and shell scripting
• Knowledge of C++ OR Objective-C programming languages
• Experience with relational (PostgreSQL, Microsoft SQL Server) or NoSQL databases (MongoDB)
• Experience working in the mining industry. Global experience desirable.

General

• Initiative & Self driven: Able to establish own time management/routine to meet deliverables
• Agility: Able to adapt to changing requirement from business or customer, proactively pivot to new directions
• Customer Centric & Solution Focused: Ensure our customer service lifecycle is delivered in partnership, solution driven in our engagement
• Collaborative: Build cohesive working relationships with multi-functional teams' intern/external
• Thrive in Dynamic Environments: Curious and proactive in navigating evolving landscapes
• Working Rights: Permanent Resident or Australian Citizen
• Valid Australian working rights: Permanent Resident or Australian Citizen

We are committed to being a diverse workplace that mirrors the international nature of our business, with employees, customers and suppliers working across the world in more than 50 countries.