Area Manager

Required: Esthetics License

The Salon Area Manager is responsible for meeting or exceeding FACE FOUNDRIÉ goals through staff recruiting, training, and service and product sales. A Salon Manager is responsible for creating an environment that exceeds standards of excellence in guest services, client retention, employee development and local marketing efforts. The Area Manager reports to the owners, and they serve as the primary contact for all salon personnel. The Area Manager will oversee our Colleyville and Fort Worth stores, must be willing to drive between locations.

Your skills, experience and talents as a Salon Manager will be essential to lead by example.

Salon Manager Responsibilities:

· Demonstrates high standards in customer service

· Meets financial metrics including: service revenue, average ticket, guest count, guest retention, rebooking, retail revenue

· Identifies opportunities for growth such as, staffing, scheduling and coaching

· Responsible for performing services on guests and leading by example (2 days a week)

· Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.

· Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team

· Responsible for identifying the professional development needed for each staff member

· Ensures all technical service and product training classes are attended

· Conducts monthly reviews for all staff members

· Responsible for store's inventory

· Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth.

· Responsible for marketing planning with ownership and executing plan with lead estheticians and team members

· Helps forecast sales, growth trajectories and expansion plans.

· Attends weekly and monthly leadership meetings with ownership

· Manages and delegates tasks to lead estheticians and sets weekly priorities

· Attends local networking events such as chamber coffee groups, popups at fitness partnerships, etc

· Develops new business partnerships such as fitness, apartments, boutiques, restaurants

Job Types: Full-time, minimum 40 hours a week

Availability: Salon Manager work week Tuesday through Saturday. At least 2 closing shifts per week. 2 days a week taking clients, 3 days a week for admin.

License: Esthetics License is required