Why Join Care at Home?

Care at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality—not a burden—every single day. Join us in creating a better way to care.

Position Overview

The Clinical Manager reports to the Regional VP Clinical Field Operations with accountability for providing strategy, judgment, organization, and evidenced-based analysis to influence decisions, and directly to meet Care at Home requirements. They should embody Care at Home’s core values, including Trusted, Empathetic, Committed, Humble, Creative, and Community-Minded.

Key Responsibilities

The Clinical Manager will have the following responsibilities:

• Leadership & Staff Management: Supervise and provide guidance to clinical staff, ensuring efficient daily operations and adherence to policies.
• Compliance Assurance: Ensure compliance with healthcare regulations, oversee quality control programs, and implement improvement initiatives.
• Training & Development: Lead staff training and development, fostering professional growth and ensuring high standards of care.
• Resource Management: Manage clinical resources, including equipment, supplies, and staffing levels, while controlling costs and staying within budget.
• Patient Care Coordination: Collaborate with healthcare teams to deliver patient-centered care and ensure smooth communication across departments.
• Reporting & Risk Management: Oversee documentation, prepare reports, and address risks to patient safety and operational efficiency.

The Clinical Manager will have the following duties:

• Leadership: The Clinical Manager will lead in defining and executing strategies and solutions to create business value in clinical management, including building a team to design, develop, and execute those strategies and solutions to deliver desired outcomes.

• Strategy: The Clinical Manager will establish the business strategy and roadmap to: (1) improve outcomes for Care at Home patients; (2) enhance the efficacy of other Care at Home business divisions; and (3) develop and deliver external market opportunities for Care at Home products and services. In establishing the business strategy, the Clinical Manager will define and innovate sustainable revenue models to drive profitability of the Company.

• Collaboration: The Clinical Manager will ensure that clinical capabilities form a cohesive offering, including by working closely with other business divisions to learn their needs, internalize their knowledge, and define solutions to achieve the business objectives of Care at Home.

• Knowledge: The Clinical Manager will provide subject matter expertise in clinical management solutions, including determining and recommending approaches for clinical management, solution deployment, and performance evaluation.

• Culture: The Clinical Manager is accountable for creating a productive, collaborative, safe, and inclusive work environment for the clinical team and as part of the larger Company.

Required Qualifications

The Clinical Manager should have the following qualifications:

• Education: Bachelor’s or equivalent degree with a record of strong academic achievement.
• Experience: At least 5 years of clinical management experience. Ideal candidates will have 5+ years of relevant clinical experience in the healthcare industry.
• Entrepreneurial Mindset: Care at Home seeks to fix gaps that have persisted for generations in the delivery of care to underserved populations. This position is accountable for ensuring Care at Home is positioned to innovatively deliver on its promise.
• Communication: Excellent verbal, written communication, and presentation skills; ability to clearly articulate and present concepts and models in an accessible manner to Care at Home’s team, investors, partners, and other stakeholders. Proficiency in all Microsoft Office applications.
• Relationships: Ability to build and effectively manage relationships with business leaders and external constituents.
• Culture: Good judgment, impeccable ethics, and a strong team player; desire to succeed and grow in a fast-paced, demanding, and entrepreneurial Company.

Our Benefits

Financial Well-being

• Competitive Compensation: We offer competitive salaries to attract and retain the best talent.
• 401(k) with Employer Match: Plan for your future with our 401(k) plan and a generous 4% employer match.

Health and Wellness

• Comprehensive Medical Plan: We proudly offer the Highmark BCBS plan with an 85% employer contribution, covering your entire family.
• Dental & Vision Coverage: Maintain your oral and eye health with our employer-paid dental and vision plans via MetLife.
• Employer-Paid Insurance: Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance are provided at no cost to you.
• Generous Paid Time Off: Enjoy ample time off for rest and rejuvenation with generous PTO, holidays, and wellness time.

Additional Perks

• Continuing Medical Education (CME) Allowance: Stay at the forefront of your field with our CME allowance.
• Commuter Benefits: Save on your commute with our commuter benefits program.
• Mileage Reimbursement: Get reimbursed for work-related travel expenses.

The working environment and physical requirements of the job include:

In-office work (minimum three days per week) is performed indoors in a traditional office setting with conditioned air, artificial light, and an open workspace.

In this position you will need an to communicate with customers, vendors, management, and other co-workers in person and over devices, sometimes with people who are agitated. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Must be able to receive ordinary information and to prepare or inspect documents. Lifting of up to 10 lbs. occasionally may be required. Good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, and FAX machines. Good reasoning ability is important. Able to understand and utilize management reports, memos, and other documents to conduct business.