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Trust and Safety Associate

Content Management | Omaha, NE | Full Time, Contract, and Temporary

Job Description

Trust and Safety Associate 8085 

We are a leading company in the tech and professional networking industry looking for Trust and Safety Associates to make the internet safer, protect free speech and defend our brand. You will have exposure to engineering, policy and data analyst stakeholders and will need to help define and implement operational solutions to emerging threats.

Trust and Safety Associate  Pay and Benefits:

  • Hourly pay: $25-$35  
  • Worksite: Leading tech company in professional networking industry, Omaha, NE 68114
  • W2 Employment, Group Medical, Dental, Vision, 401k

Trust and Safety Associate  Responsibilities: 

  • Interpret and enforce policies related to fake/fraud jobs, scam jobs and jobs with harmful content
  • Remain up to date on key workflow changes, operational guidelines and policy updates
  • Effectively identify problems and issues by performing relevant research using the appropriate tools
  • Provide feedback to management regarding necessary changes and updates; including but not limited to policies, upgrades, and customer care issues
  • Maintain and promote a positive attitude while meeting productivity and quality goals

Trust and Safety Associate Qualifications:

  • 1+ years of experience with content policy, fraud, or anti-abuse operations
  • BA/BS degree in a related field 
  • Knowledge of MS Office (Outlook, Word, PowerPoint, and Excel)
  • Knowledge of social media and the technologies that support it
  • Familiarity with Internet policy and regulatory environments like spam prevention, fraud detection, account takeovers etc

Shift:

  •  Friday-Tuesday 9:00AM-5:00PM CST 

Job Type: 

  • 40 hrs per week, 12 Month Contract