Implementation Consultant

Implementation Consultant 15701

• Hourly pay: $40-$50/hr (Pay varies based on the candidate's experience and location)
• Worksite: Leading professional development and networking company (New York City, NY or Chicago, IL - Hybrid, Must be onsite 2 days a week, Open to remote candidates in the United States, Candidates local to New York City or Chicago are preferred)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program
• 40 hours/week, 12 Month Assignment

A leading professional networking company seeks an Implementation Consultant. The successful candidate will act as a short-term, client-facing strategic partner for the talent solutions accounts. Throughout the engagement, you’ll lead customers through key change management milestones and strategic consulting sessions, ensuring they unlock the full value of their investment in our products and programs. The company offers a great work environment!

Implementation Consultant Responsibilities:

• Lead customers through defined implementation engagements, acting as a short-term consultant focused on change management, stakeholder alignment, and solution adoption.
• Execute and adapt project plans to guide clients through strategic milestones with an eye toward long-term impact.
• Conduct consultative sessions to help customers navigate change, drive adoption, and align the tools with their recruiting strategy.
• Deliver virtual experiences that are engaging, strategic, and aligned with business outcomes.
• Partner with internal teams to represent the voice of the customer, providing feedback to enhance our solutions and future strategy.

Implementation Consultant Qualifications:

• 5+ years of experience in an Account Management, Implementation, Change Management, Project Management, Customer Success, Consultancy, and/or Training role.
• Experience working with multiple customers, flexing strong prioritization skills.
• Professional, authentic, and confident presence and communication style.
• Ability to build trust quickly and develop strong relationships.
• A consultative approach to training and leading through change is preferred.
• Strong ability to derive insight from utilization data to address client goals is preferred.
• Experience and knowledge of AI and prompt engineering are preferred.
• Experience with Dynamics and Smartsheet is preferred.

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