Digital Learning & Project Management Assistant

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society’s most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we’re building on momentum and offering a Roanoke experience for today’s students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Position

The Digital Learning & Project Management Assistant for the RC-RV Division of Lifelong Learning provides essential operational support to both the Learning Innovation Executive Director and the RC-RV Executive Director. This role involves 1) assisting with the online learning system, particularly in relation to learner and faculty support and communication, 2) coordinating workflows among other college offices in relation to RC-RV projects, 3) working with college MarCom to devise and manage effective adult education marketing campaigns, and 4) managing RC-RV social media.

Key Responsibilities:

• Academic Support
  • Serve as the primary administrative contact for RC-RV online learners and faculty.
  • Maintain departmental records, including faculty course schedules and course releases.
  • Coordinate course materials with faculty and vendors.
  • Support RC-RV faculty with technology and resource requests.
  • Assist with student support tickets for RC-RV via Brightspace, the online learning management system (in coordination with the Instructional Technologist)
• Project Management:
  • Oversee workflows and communication with other college offices, including IT, enrollment, and marketing.
  • Track RC-RV projects and report progress on a systematic basis.
  • Maintain RC-RV correspondence, including email communications.
  • Assist with RC-RV event planning.
  • Assist with RC-RV marketing, including creation and management of social media posts.

• Student Worker Oversight:
  • Supervise student workers, ensuring tasks are completed accurately and on time.

Education, Experience, Skills, and Abilities:

• Associate or bachelor's degree in education, IT, business, management.
• Experience with online learning platforms and systems.
• Strong organizational and communication skills.
• Ability to work collaboratively and manage multiple priorities.
• Willingness to learn and grow with a new and evolving college division.