Transition & Relocation Management - Account | Seattle, WA | Full Time
Job Title: Project Manager, Move and Launch
Classification: Salary, Exempt
Reports to: Senior Project Manager
Location: Seattle, WA
Pacific Program Management (PPM) is a fast-growing, real estate program management firm that helps companies reimagine their workplace to enable the potential of people. Our people-centric approach guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution though our three service lines of workplace consulting, capital project management, and transition and relocation management, PPM gives clients the confidence to focus on what they do best.
People are at the heart of everything we do. We believe in building great teams that thrive in a fast-paced, collaborative, and fun environment. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. Our teams embody our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, these values are our foundation.
Committed to achieving success for our clients, we are also committed to our communities and each other. Our diverse team regularly participates in philanthropic events and volunteerism, with a company commitment to donate 1% of all revenue to non-profits serving communities where we work. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with ourselves.
Key Company Info
- Our mission is to provide a personalized project management approach with boutique-level connection.
- Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism.
- Our core PPM values are: Service, Trust, Integrity, Honesty, & Leadership.
- Our priorities and decision-making start with our People and Partners followed by PPM Performance.
We believe in building great teams that thrive in a collaborative and welcoming environment. Every member of the team has an integral role to play and has a direct impact on our future success as well as the success of our clients and partners.
The Project Manager role reports to the Associate Director and services our Transition & Relocation Management client account located in Seattle, WA.
The Project Manager position manages and leads the coordination of activities of an internal team and vendor partners to provide complete support to the client for all project requests. A successful candidate has an ability to communicate clearly with all parties involved in a project, including key stakeholders, internal customers, team members and vendor partners and lead a project team around a common set of goals. This role requires the ability to demonstrate exceptional customer service, teamwork, and attention to detail in order to ensure client satisfaction. Must be able to deal with conflicts while maintaining professionalism and focus on the project goals. This role reports directly to the team Senior Project Manager. This role is on our Accounts team which is dedicated to one of our larger Seattle based clients. All projects are within the client's North America real estate portfolio. Team members must be available evenings and weekends as needed for successful management of projects.
Demonstrates ability to lead vendors and clients for moving teams into new workspaces in existing or new office space
Manage and average of 5-10 projects simultaneously from inception to close out
Manage a team of 1-3 direct reports (if applicable)
Responsible for developing and managing scope, schedule and budget for each project
Manages all facets of project management including design and test fit drawings, building and site requirements, schedule, procurement, quality & risk, and vendor performance for local moves and building launches
Provides measurable and timely response to client inquiries, work requests, and concerns
Communicates directly with client to define project goals and provide reports on project status and variances
Identifies project resources from pre-qualified lists and conducts request for proposals; completes bid analysis for approval
Develop and lead a project team of key stakeholders, internal team members and vendor partners who meet the deliverables of the project
Demonstrates capability to read and understand project documents including but not limited to agreements/contracts, drawings, client work requests, vendor proposals, electrical, and data management documents and building infrastructure documents
Conduct onsite field audits before, during and after completion of project
Develops and maintains complete knowledge of vendor service and material capabilities. Complete understanding of vendor processes and deliverables
Oversee the project administrative processes and maintain accurate project documentation files in a timely manner
Facilitates project meetings and ensures that all meetings are accurately documented and distributed
Track and manage project issues and resolutions
Actively support the internal team that focuses on business development
Flexibility to travel as needed for individual projects within North America
Must be available for occasional weekend or evening work as required by move schedules
Other duties as assigned
Experience, Education, Certifications, Job Requirements
Bachelor's degree (BA/BS/BEng/BArch) preferred
4-7 years of real estate project management, MAC (moves, add, change) services, or relocation experience specifically in commercial office campuses preferred.
Proficiency with MS Office Suite, MS Project, MS Visio
Roles requires daily communication with client and team members
Must be able to inspect design plans and documents for accuracy
Must be able to move within and between client buildings more than 50% of the day
Must be available evenings and weekends as needed for successful management of projects
The person in this role needs to be able to occasionally lift up to 25 pounds
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.