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Logistics Specialist / Dispatcher

Logistics | Gourmet Gorilla | Full Time

Job Description

A fast-growing, mission-driven healthy school meal food service company is seeking a reliable and friendly Logistics Specialist to join our energetic team. This position is a combination of fleet and dispatch management positions. The ideal candidate will possess super customer service skills and flexibility to work with Gourmet Gorilla staff and school administration. In this position you will have the opportunity to gain skills and experience, grow within the company, and help us achieve our mission of providing nutritious meals to all children. You should have strong moral character, with a willingness and appreciation for open dialogue and transparency. 

Must have valid Driver's License.

Applicant must have a clean driving record, reliable, presentable, flexible can-do attitude, as well as attention to detail and timeliness. Please inquire with resume and cover letter. Background checks are conducted.

Gourmet Gorilla Logistics Specialist

Essential Duties:

  • Monitor and Manage a fleet of 20 transit connect vehicles
  • Troubleshoot daily deliveries, re-deliveries and other expediting issues
  • Monitor delivery routes and maintain and manage activity log and delivery receipts
  • Track drivers through GPS tracking software to ensure on-time deliveries and provide updates to customers as needed
  • Respond to and track customers' calls and inquires for help and information related to deliveries
  • Assist in future route planning, including optimizing routes and confirming tracking information
  • Operate and drive industrial forklift to load and unload deliveries and materials on to trucks and storage areas
  • Manage vehicle maintenance
  • Assist in training staff of 30+ drivers, working on continual safety and procedure training 
  • Assist with managing weekend delivery routes

Job Details: 

  • Full Time Salaried Position with Benefits
  • Monday-Friday, AM and PM shifts available
  • Location: 1200 W Cermak Rd., Pilsen, Chicago
  • Start: Immediately 
  • Pay: DOE


  • Must have a valid Driver's License 
  • Clean driving record & background check
  • OSHA licensed experience operating and driving a forklift preferred  
  • Applicant must be a problem solver, reliable, punctual, presentable
  • Good time-management skills and works well under pressure
  • Thrives in dynamic environment
  • Great interpersonal, communication and customer service skills
  • Strong computer skills, Excel
  • 1+ year in Logistics / Dispatcher role
  • Knowledge of Chicagoland streets and geography a plus
  • Ability to lift up to 75 lbs. and climb stairs
  • Fluent in English (bi-lingual in Spanish is a plus)