Office Associate

Office Associate 3024886

• Hourly pay: $30/hr
• Worksite: Leading medical institution (Oakland, CA 94609 - Onsite)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 3 Month Assignment

A leading medical institution is seeking an Office Associate. The successful candidate will provide comprehensive administrative and clerical support to a medical department, ensuring smooth patient flow by managing referrals, scheduling, insurance verification, billing, and serving as a key liaison between families, providers, and hospital personnel.

Office Associate Responsibilities:

• Review and process all incoming referrals via facsimile and the RMO system
• Gather accurate patients’ demographic information and assist families with completion of forms (Medical records request, medical clearance for surgery as needed, immunization request, etc.)
• Schedules appointments for patients, as directed by departmental policies.
• Verify insurance eligibility
• Maintain knowledge of contracted payers and other revenue sources
• Register patients via Meditech for appointments.
• Process all patient billing according to hospital policy
• Receive and post payments according to hospital policy
• Obtain and issue authorizations and referrals as needed for clinic, ED, inpatient, and surgical procedures as needed
• Arrange interpreter services as needed.

Office Associate Qualifications:

• 2 years of experience in a Physician, Medical office, or Hospital setting.
• High School Diploma, GED, or equivalent
• Personal computer knowledge and skill, preferably with Microsoft Office
• Minimum typing speed of 55 wpm
• The ability to use appropriate organizational skills in setting priorities for work.
• Able to be an effective problem solver through active problem identification and collaboration with other staff, physicians, providers, insurers, other staff, managers from other departments, and Hospital Administration.