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IT Coordinator, Part Time

IT | New York, NY | Full Time | From $28.00 to $38.00 per hour

Job Description

About Noble People

We are a media agency. We advise some of the world’s biggest brands on how they should market themselves across all media channels and provide strategic, buying, reporting, and optimization services for them to achieve maximum growth. We set out to do it boldly, gathering intelligence to take risks that will lead to dramatic leaps forward for our clients.

We are independently owned by the operating partners in the agency who take an active role in the work that gets delivered to clients and will work hand in hand with the head of culture to constantly reinforce the company’s intended values so that our intentions are alive in the true culture of Noble People.

We're about 70 team members strong and have been well awarded by Adage, Cannes, AdWeek, and others!

About the role of IT at Noble People

Long before we turned our living rooms into our offices, we turned to the cloud for data storage. By giving everyone laptops and eliminating desk phones, our people were never tied to their desk. We moved away from email before Slack was cool (or a client). While we’ve been ahead of the curve in some places, we’ve taken measured approaches in other places. IT at Noble People for the last 10+ years has been reactive, as we move into the next 10 years it must be proactive. Data security, device and network management, and partnering with our core services to build new products and services for the agency is where we are headed.

About THIS position

This is a part time role, not exceeding 2 days per week (16 hours). This is also a 100% on-site position.

Much of the immediate day-to-day is exactly what you’d expect - onboarding/offboarding, employee troubleshooting, network monitoring, conference room support. You’ll need to refresh and expand our policies and processes, get a handle on our physical environment and plan for cycling old tech out, and recommend and implement new software that makes it easier for everyone at the agency to do their jobs. You will work collaboratively with our MSP in servicing our team members and providing best in class IT support

Reports to: President

Essential Functions, other duties assigned as needed.

Running the now!

  • Onboard and off-board employees' IT related equipment, in conjunction with the current MSP.
  • Respond to employee support needs and train them on company software and hardware
  • Troubleshoot network, SaaS, and hardware issues
  • Manage physical infrastructure and support audio visual needs in conference rooms
  • Manage and optimize our communications and data tech stack

Planning for the future...

  • Recommend short and long term projects that make working at Noble People easier
  • Recommend changes to the environment and physical infrastructure along with the needed budget, and accompanying rationale
  • Optimize, update, and set data security strategies, business continuity, and disaster recovery plans

Opportunities for Growth

Noble People has grown aggressively since its founding. We’ve been scrappy in designing and maintaining our IT infrastructure with whatever time we could muster from people who know just enough to be dangerous. Our ambitions require us to evolve how we think about IT, data, and AV. We need someone who can be a department of one but work closely with agency leadership and partners to prioritize and execute. The sky's the limit in what you can do, just don’t lose our client’s data.

Who you are

  • At least 1 year of experience in IT support role.
  • Creative problem solver who finds alternative solutions from the status quo
  • An entrepreneurial spirit that isn’t afraid to take action
  • Voracious learner of new technologies and data strategies
  • Highly proficient with macOS and iOS, Dropbox, Slack, Microsoft, G Suite.
  • Ability to work on-site at our office in New York City, 2 days per week.

What you’ve done

  • Worked collaboratively with HR departments on IT infrastructure
  • Implemented environment monitoring technology to manage physical inventory and software
  • Briefed, negotiated, and worked with 3rd parties to install or update audio visual equipment

These things would be nice

  • Passion for creative pursuits and challenging ideas
  • A degree in Computer Science or Information Technology

We take care of you

Noble People offers a generous time-off package of 15 PTO days per annum, Safe & sick days, Personal and Birthday PTO as well as Summer Fridays, Mental Health & Wellness days, and a Sabbatical Program if you are with the agency for 7 or more years.

We offer a comprehensive healthcare plan for eligible employees and their families which includes Medical with Telehealth/virtual care options, Dental, Vision, 401K, STD, LTD, Life Insurance

Lastly, we allow for a cell phone reimbursement, pre-tax commuter benefits, Flexible Spending Account, daily snacks, and much more.

Diversity and Inclusion

At Noble People, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages, and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiate us as an employer of choice.

We are an equal opportunity employer

At Noble People we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability, or any other characteristic. Each person is valued for his or her talents, expertise, experience, and perspective.