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Eviction Mediation Services Coordinator - Part Time

Trial Court Administration | Caldwell, ID | Part Time

Job Description

Compensation:  $25.00 - $32.00 per hour DOE

Application Period Ends:  10/8/2021 3:30 p.m. MST

General Statement of Duties 

Coordinates and administers court eviction mediation program in addition to providing mediation services as needed. Responsible for scheduling volunteer and contract mediators, serves as a liaison, reviews files for referral, and performs related administrative functions. Responsible for performing community outreach and education and maintaining required statistical data. This position is located in Canyon County and reports to the Trial Court Administrator.


Classification Summary

This position performs varied, complex work under general supervision according to pre-defined guidelines.  


Examples of Work (Illustrative Only)

Essential Duties and Responsibilities:

  • Responsible for the initiation, design, development, implementation and continued monitoring of the eviction court program in Canyon County;
  • Supervises, schedules, assigns, organizes and directs volunteers and contract mediators for program mediation;
  • Monitors and maintains case activity, including evaluation and follow up;
  • Creates and manages mediator dockets;
  • Evaluates and monitors program effectiveness;
  • Recruits, trains, assigns, schedules, evaluates and mentors interns and volunteers;
  • Supervises and manages intern and volunteer workloads;
  • Monitors changes in the laws, policies and procedures relative to mediation and eviction;
  • Conducts and assists mediators in community outreach and education efforts;
  • Assists and participates in development of training of volunteers;
  • Promotes ethical and professional conduct;
  • Participates in research, development and implementation of operational processes and new programs;
  • Produces annual report;
  • Takes direction from the Eviction Court Judge while working under their general supervision;
  • Acts as eviction mediator liaison between the District Court, Boise State University, and community non-profits.


Other Duties and Responsibilities 

  • Provides information about eviction mediation and other civil case mediation to the citizens of Canyon County;
  • May prepare grant proposals, monitor grant funds, and prepare grant completion reports;
  • Performs related functions as required per the Trial Court Administrator.


Knowledge, Skills and Abilities 

Knowledge of:

  • Court terminology and court procedure;
  • Communication techniques for diverse groups of people;
  • Word processing and spreadsheet applications;
  • English grammar, spelling, and punctuation;
  • Basic bookkeeping and accounting practices and procedure.


Ability to:

  • Work cooperatively and constructively with fellow workers and members of the public to provide public service of the highest quality and quantity;
  • Follow oral and written instructions;
  • Maintain and prepare records, files, databases, correspondence, and documents;
  • Operate standard office equipment, a personal computer, and program applications appropriate to assigned duties;
  • Establish and maintain effective working relationships with the public, supervisory personnel, court personnel, local elected and appointed officials, and other County employees under occasionally
  • stressful conditions;
  • Perform basic bookkeeping and accounting functions;
  • Communicate effectively both orally and in writing;
  • Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
  • Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;
  • Perform time management and scheduling functions, meet deadlines, and set project priorities;
  • Work well under pressure;
  • Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.


Acceptable Experience and Training 

  • Must possess a four-year degree from an accredited university in Criminal Justice, Public Administration, Sociology, Psychology, Communication;
  • Must meet requirements for Certification by the Idaho Mediation Association and obtain certification within six (6) months of hiring;
  • One (1) year of experience as a mediator;
  • Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.


Special Qualifications 

  • Must successfully complete a background investigation through the National Crime Information Center (NCIC).


Essential Physical Abilities 

  • Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person;
  • Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and review, prepare, and organize documents and files;
  • Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer and standard office equipment;
  • Sufficient personal mobility, agility, strength, and physical reflexes, with or without reasonable accommodation, which permits the employee to lift up to 25 pounds, sit and work at a keyboard for an extended period of time, and work in an office environment.


EOE Statement

Canyon County is an Equal Opportunity Employer.  Employment decisions related to recruitment and

selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.