Code Enforcement Officer
Development Services | Caldwell, ID | Full Time
Starting annual salary for this position is $39,935 - $44,396, DOE
Application Period Ends: Open until filled
General Statement of Duties
Performs duties to ensure compliance with County land use ordinances and regulations; performs related work as required.
The primary function of an employee in this class is to ensure compliance with County land use and development ordinances and regulations. The job requires effective customer service and communication skills to respond to complaints, explain regulations, and seek compliance, sometimes in controversial situations. The work is performed under the direct supervision of the Director or a designated representative. The principal duties of the position are performed in a general office environment and include field inspections.
Examples of Work (Illustrative Only)
Essential Duties and Responsibilities
- Responds to complaints and code enforcement issues from the public in person and on the telephone; interprets, applies and enforces County zoning and subdivision ordinances; instructs and informs the public with regard to ensuring compliance with County public nuisance, zoning, building code, solid waste, subdivision, addressing, and related ordinances;
- Provides input on suggestions and revisions to subdivision, zoning, and development ordinances;
- Investigates complaints and reports, determines the nature of the violations, advises complainant of enforcement actions and schedule, and works with violator to gain voluntary compliance;
- Conducts field investigations of violation reports and complaints, prepares reports of findings and actions;
- Administers preliminary sanctions, following policies and procedures outlined in the codes and ordinances;
- Initiates legal proceedings in coordination with County legal and enforcement staff, including preparing and presenting expert witness testimony as needed; schedules hearings, reviews and staff meetings; coordinates administrative hearings as needed;
- Conducts regular code and ordinance reviews, makes recommendations for enforcement, amendments, and updates;
- Advises and educates the public on violations, compliance, and other aspects of the codes and ordinances;
- Maintains inspection and enforcement files, documents, reports, logs, findings, correspondence, enforcement, and related records; assist in creation of databases, maps and projects;
- Performs all work duties and activities in accordance with County policies, procedures, and safety policies.
Other Duties and Responsibilities
- Performs other related duties as required.
Knowledge, Skills and Abilities
- County, state, and other applicable public nuisance, zoning, building code, solid waste, general health, subdivision, rural addressing, and related codes and ordinances;
- Public relations and education, communication, and customer service principals, techniques, and objectives;
- Investigative methods, techniques, and objectives, including documentation and record-keeping;
- Mitigation and enforcement methods and techniques, including notification, voluntary compliance, administrative hearing, and legal proceedings;
- Conflict resolution methods;
- Standard practices and procedures for plan, permit, and license application review, evaluation and approval, including documentation;
- Research methods and techniques;
- Zoning ordinance development and enforcement.
- Work cooperatively and constructively with fellow workers and members of the public to provide public service of the highest quality and quantity;
- Work independently; Follow written and oral instructions;
- Maintain strict confidentiality and impartiality;
- Investigate and document code and ordinance violations;
- Remain calm and professional when dealing with angry and/or frustrated customers;
- Tactfully explain guidelines, regulations, and policies;
- Impartially but firmly enforce codes, ordinances, and regulations;
- Prepare oral and written reports and documents and maintain comprehensive records and files, including under pressure of legal and time-sensitive deadlines;
- Operate standard office equipment, including a personal computer using program applications appropriate to assigned duties;
- Operate a motor vehicle;
- Communicate effectively and establish and maintain effective working relationships with other governmental offices, various agencies and associations, other employees and the public, including in difficult and sometimes adversarial circumstances.
Acceptable Experience and Training
- High school diploma or GED equivalency required;
- Three (3) to five (5) years of experience in planning or zoning or related ordinance violation investigations is required; or
- Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
- Idaho Driver’ license;
- Must successfully complete a background investigation.
Essential Physical Abilities
- Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate in person and by telephone;
- Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, perform visual inspections in the field, prepare written documentation and reports, and maintain accurate files;
- Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment, a personal computer, and a motor vehicle;
- Sufficient personal mobility, flexibility, agility, strength, and balance, with or without reasonable accommodation, which permits the employee to work in an office environment and perform field inspections as required.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.