Administrative Analyst - Assessor's Office
Assessor | Caldwell, ID | Full Time
Compensation: $40,143 - $50,722 annually / $19.30 - $24.39 hourly DOE
Application Period Ends: Open until filled
General Statement of Duties
Performs and oversees complex administrative support duties for the Assessor’s Office; performs related work as required.
This is an advanced level administrative support position requiring previous administrative experience for management level personnel. The Administrative Analyst differs from both an Administrative Specialist and Customer Service position in its complexity and diversity of administrative and technical duties. The Administrative Analyst is cross-trained in Administrative Specialist and Customer Service functions and will have more responsibility for department/division functions of an administrative nature that require the use of independent judgment to publish information, prepare reports and other documents or perform detailed research and analysis of data. An employee in this position provides specialized department/division information to the public and prepares a variety of correspondence, documents and reports for Department management. The Administrative Analyst oversees the work of administrative personnel and is responsible for all aspects of the Assessor’s online presence. The work is performed under the supervision of the Chief Deputy Assessor and Elected Official. The principal duties of this position are performed in a general office environment.
Examples of Work (Illustrative Only)
Essential Duties and Responsibilities:
- Oversees the work of other Department staff, temporary assistants, students or volunteers;
- Works closely with the Prosecuting Attorney’s Office and County Commissioners to organize and manage property tax exemptions in accordance with Idaho Code;
- Evaluates property and identify taxable and exempt property to ensure proper value classes are entered onto tax rolls;
- Monitors status of exempt organizations to maintain accurate exemption records;
- Interviews persons familiar with property and organization, collects detailed information, takes building and property measurements, and makes sketches of the same;
- Inspects property for the type and quality of construction, condition, and functional design;
- Compiles data according to accepted appraisal practices to determine fair market value;
- Prepares property diagrams, calculates square footage, and inputs inventory data on computer;
- Maintains current files and records of property sales and leases to monitor trends of impending changes in market values;
- Researches building permit records, sales, leases, and plat maps and contacts owner to arrange appraisals;
- Prepares documentation, processes paperwork and performs computer data entry, conducts audits to assure accuracy of records;
- Presents testimony in appeals hearings, and related review proceedings;
- Leads the effort for paperless and digital workflow process delivery within the Assessor’s office;
- Manages scanning practices, electronic documentation workflow, and indexing processes;
- Writes, edits, proofreads and updates all online content on a continual basis. Work closely with the County Public Information Officer and Web Master to manage entire media presence;
- Provides support services to staff members, including but not limited to, providing information, processing and preparing documents and correspondence, preparing and tracking mailings and notifications, and inputting data into central computer system;
- Composes and prepares correspondence, documents and reports;
- Maintains and updates manuals, financial records, documents, budgets, contracts, accounts, databases, and others;
- Establishes and prepares spreadsheets, databases, tables, brochures and other documents;
- Serves as liaison between Assessor staff and Assessor management and Assessor office and Information Technology office;
- Compiles data for administrative analysis, prepares reports or summaries of data from complex records and multiple sources;
- Maintains confidential employee information including but not limited to time sheet, work records, and education records;
- Is cross-trained to perform functions of Customer Service Representatives and in all other Department functions;
- Performs special projects, as assigned;
- Performs all work duties and activities in accordance with County policies, procedures and safety practices.
Other Duties and Responsibilities
- Trains, supervises, and reviews work of other clerical and administrative support staff;
- Remains current on required certification by attending courses, workshops, and training seminars;
- Performs other related duties as required.
Knowledge, Skills and Abilities
- HTML, CSS, and experience with content management systems;
- SQL Query writing and SSRS Report Writing;
- English grammar, punctuation and new media;
- Microsoft Office advanced functions;
- Scanning practices, file format familiarity, import/export processes, and application administration;
- Supervisory, evaluation, and employee training procedures;
- Customer service procedures, techniques, and objectives;
- Current office and record keeping practices and procedures.
- Work professionally, cooperatively and constructively with fellow workers and members of the public to provide public service of the highest quality and quantity;
- Plan, organize and supervise the work of self and others;
- Understand and carry out written and oral instructions;
- Analyze issues, independently make decisions and exercise good judgment in administrative management tasks;
- Maintain complex records efficiently and accurately and to prepare clear and concise reports;
- Maintain confidentiality of information processed or prepared;
- Perform and supervise office management functions;
- Conduct research and analysis of special projects;
- Establish and maintain professional and effective working relationships with County employees, supervisory personnel, state and local elected officials and the public;
- Evaluate and analyze customer needs to provide exceptional customer service;
- Communicate effectively both orally and in writing;
- Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;
- Perform time management and scheduling functions, meet deadlines, and set project priorities;
- Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.
Acceptable Experience and Training
- High school diploma or GED equivalency; supplemented with additional course work;
- Five (5) years general clerical experience, preferably in a municipal or real estate environment;
- Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
- May require Notary Public certification;
- Idaho driver’s license;
- Idaho property appraisal certification;
- Complete Appraisal Courses 1 and 2 and two additional courses approved by International Association of Assessing Officers (IAAO);
- Must successfully complete a background investigation through the National Crime Information Center (NCIC).
Essential Physical Abilities
- Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to discern verbal instructions and communicate effectively on the telephone and in person;
- Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions, review and process documents, and organize documents and materials;
- Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer and standard office equipment;
- Sufficient personal mobility, agility, and physical reflexes, with or without reasonable accommodation, which permits the employee to work at a keyboard for an extended period of time and work in an office environment.
Canyon County is an Equal Opportunity Employer. Employment decisions related to recruitment and selection are made without regard to race, color, religion, sex, national origin, age, disability or genetics.