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Global Contingent Workforce Program Manager

Program Management | Santa Clara, CA | Full Time, Contract, and Temporary

Job Description

Global Contingent Workforce Program Manager 

A leading tech company is seeking a Global Contingent Workforce Program Manager. The successful candidate will manage the global program that oversees the contingent hiring including operations of the program. The ideal candidate has experience working with MSP/VMS programs, within the Staffing industry. The company offers a great work environment!  

Global Contingent Workforce Program Manager Pay and Benefits:

  • Hourly pay: $80/hr
  • Worksite:  Leading technology and data solutions company (Remote)   
  • W2 Employment, Group Medical, Dental, Vision, 401k

Global Contingent Workforce Program Manager Responsibilities: 

  • Serve as the single point of control for contingent workers and the business overseeing/managing the Managed Service Provider (MSP) relationship and Contingent Workforce Suppliers.
  • Actively monitor contingent labor contribution to overall labor costs through examination of cost and overtime usage, management of invoice and PO issues, as well as analysis and recommendation of wage exceptions
  • Partner closely with key stakeholder teams (HR Business Partners, Procurement, Legal, IT, the business) and major companywide change management initiatives to understand global operational needs, identify trends, and develop operational plans that will drive the best-in-class evolution of the Contingent Workforce Program and strategies.
  • Drive quarterly business and operational reviews as well as annual governance/strategy reviews which engage global and functional stakeholders across the enterprise.
  • Provide leadership and monitor and maintain agreed-upon SLAs with internal and external business partners.
  • Analyze and assess staffing supplier performance data and define staffing SLAs and key performance indicators to drive continuous staffing supplier optimization
  • Ensure that all business process metrics such as service level targets, report delivery, client escalations, and project management are met and that all processes are executed efficiently and successfully while improving the cost structure and driving continuous improvement.
  • Ensure that the company engages properly and in a compliant manner with all types of Contingent Workforce suppliers and Independent Contractors.
  • Spearhead continuous improvement solutions for contingent worker management with a constant eye on customer needs in the business and/or opportunities to simplifying operations for stakeholders or users.
  • Manage subordinates and contractors (both onsite and offshore) providing leadership, coaching, guidance, training, as well as monitoring workload and providing project direction
  • Guide temporary labor operations on a global scale and lead cross-functional, global, process improvements.
  • Track and resolve contractor employment issues.

Global Contingent Workforce Program Manager Qualifications: 

  • 3+ years of experience building and implementing global programs. 
  • Significant vendor management experience at the enterprise level
  • A successful track record of Contingent Workforce Management experience in managing large-scale corporate Managed Service Provider/Vendor Management System (MSP/VMS) programs
  • Project/program management experience at an enterprise level
  • Experience working with MSP/VMS programs, within the Staffing industry
  • The ability to work at an operational and strategy and direction  

Job Type: 

  • 40 hours/week, 6 Month Assignment