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Content Associate

Media | Newark, NJ | Full Time, Contract, and Temporary

Job Description

Content Associate 868377 

Are you an organized, savvy achiever with content experience?  Do you thrive in a fast-moving culture where customer obsession and the ability to hit deadlines is highly valued? Most of all, do you love to listen to podcasts and audiobooks?

The Content Discovery & Engagement team is looking for a Content Associate to support the launch of a new, high-profile, customer-facing initiative; you will help get our content and feature ready for actual listeners. To excel in this position, you will be comfortable working remotely in a fast-paced, high-energy environment, with high expectations for work quality and output. You're used to dealing with tight deadlines and can manage the requirements of various internal stakeholders. You approach problem-solving proactively. You use sound business judgment to make quick and consistent decisions under pressure, and to share actionable insight with teammates on a daily basis.. And you love a good story!

Responsibilities:

  • Work with Content Discovery, Development, and Customer Experience teams to successfully deliver on key milestones, fast.
  • Manage large excel spreadsheets calmly and accurately, with good practices for versioning and backing up
  • Vet lists of audio titles in our store to make sure they fit certain descriptors (and vet lists of parameters to make sure all titles have been included)
  • Write customer-facing copy that includes specific keywords
  • Effectively communicate with internal stakeholders on progress, with both quantitative and qualitative feedback to support your output
  • Manage your project effectively and following consistent operational processes
  • Identify and implement strategies to improve processes where needed
  • All of the above for 6 – 8 hours per day without loss of accuracy due to fatigue

Basic Qualifications

  • Bachelor’s degree in English, Communications, Media, or any related field
  • A passion for audio (podcasts and/or audiobooks) Track record of or content or metadataexperience for a media company, library, ecommerce company, or similar
  • Excellent verbal and written communication skills
  • Proven track record of managing multiple tasks with speed, effectiveness, and attention to detail
  • Excel proficiency, especially data filters, pivot tables, versioning.
  • Must be comfortable with explicit content as our catalog spans a variety of genres, including political nonfiction and Erotica
  • Not required, but we’d love to hear about any of the following: familiarity with ecommerce, metadata, deep knowledge of specific genres, data-based decision-making.

We are very (primarily) interested in candidates with either a background or strong interest in audio content (either through podcasting, listening, librarian or metadata expertise, or previous ecommerce/bookstore experience). 

Newark, NJ 07102                               3 Month Assignment