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Quality Assurance Engineer

Quality Assurance | Buffalo, NY | Full Time

Job Description

Professional Plastics, a leading distributor of high-performance engineering plastic shapes, is currently offering great career opportunities in the plastics industry. We are a family-owned and operated business that values hard work, integrity and ethics. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Established in 1984, Professional Plastics has grown to 21 locations across the USA, Singapore & Taiwan. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Benefits Package: 

  • Medical 
  • Dental 
  • Vision 
  • Flexible Spending Account 
  • 401K Plan 
  • Basic Life and AD&D 
  • Voluntary Life Insurance 
  • Long Term Disability
  • Employee Assistance Program
  • Vacation 
  • Sick Leave 
  • Paid Holidays

Summary: The Quality Assurance Engineer is responsible for implementing and training of all quality assurance efforts within the branch, including the development and implementation of the quality assurance procedures. Assists quality-related activities in conjunction with Manufacturing, Purchasing, Customer Service, and any other department/function that affects the quality of the organization’s goods or services. Resolves escalated issues arising from operations and requiring coordination with other departments.

Essential Duties and Responsibilities: Include the following, as well as other duties may be assigned.

  • Responsible for the development, implementation adherence to a quality program
  • Develops and/or reviews standards, policies, and procedures for all functions and departments involved with or related to the production of all products.
  • Analyze specifications and statistical data and  report to department managers
  • Continuously improve upon QA processes
  • Receives and reviews all customer satisfaction surveys and customer contacts and complaints. Reviews complaint trends and product/component failure analysis; reviews corrective actions with appropriate personnel
  • Prepares reports and other documentation required by regulatory agencies and to support ISO 14001 compliance
  • Manage and ensure the internal audit process is effectively carried out
  • Schedules and performs quality audits and reports findings to staff
  • Manage the quality training program.  Educate sales and production departments on quality policies and objectives
  • Meet with both customers and vendors to investigate performance  improvement methods
  • Manage the corrective action process and report to staff results
  • Coordinates and leads customer and registrar ISO 14001 and AS9100D quality audits

Experience: Experience in both quality assurance and quality control activities. Ability to read and interpret prints drawings and customer contractual requirements. Manufacturing and Inspection background experience preferred.    

Equal Opportunity Employer: Disability/Veteran

Job Type: Full-time