Quality Assurance Administrator

Professional Plastics is a leading supplier of plastic sheets, plastic rods, plastic tubing, plastic films & fabricated plastic parts. Established in 1984, Professional Plastics has grown to 22 locations across the USA, Singapore & Taiwan. We provide the widest range of engineering plastics, composites & technical ceramics in the marketplace. We are a family-owned and operated business that values hard work, integrity and ethics.

Professional Plastics is currently offering great career opportunities. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Position Summary: The Quality Assurance Administrator is responsible for coordinating all Corporate Quality Assurance and Quality Control activities. They serve as a Quality Management Representative for the corporate facility which includes inspection and coordinating overall quality control activities. Additionally, the position is responsible for document control, completing surveys from our customers, ensuring surveys are sent to our vendors and sending out customer satisfaction surveys to existing customers. This position will also be responsible of inputting data into the QMS/ERP system database.

Essential Duties and Responsibilities: Include the following, as well as other duties that may be assigned.

• Monitor product and process quality through return material authorization (RMAs), scrap and rejects
• Provide reports to the Corporate Quality Assurance Manager
• Take action to contain, correct and solve quality-related concerns at the root level
• Provide support to customers and management
• Act as a liaison between the organization and customers
• Responds to quality assurance issues and provides problem resolution to internal and external customers
• Continuously evaluate quality systems, procedures and processes to ensure continuous improvement
• Develop and maintain standards, best practices and procedures of the document control system
• Complete surveys from customers
• Send out and manage customer and vendor surveys
• Schedule internal, vendor and customer registration audits

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Proficiency in standard office and database programs/equipment
• Knowledge of ERP systems

Education and Experience: (Required and preferred educational and experiential qualifications)

• Bachelor’s Degree from an accredited university preferred
• High School Diploma or equivalent
• 1-3 years’ experience in an administrative role

Benefits Package:

• DailyPay Earned Wage Access
• Medical
• Dental
• Vision
• Flexible Spending Account
• 401K Plan with Company Match
• Basic Life and AD&D
• Voluntary Life Insurance
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Morgan Stanley Financial Advice
• Short Term Disability
• Accident, Critical Illness and Hospital Indemnity
• MetLife Legal Plan
• Norton LifeLock
• United Pet Care Discount Program
• LifeMart Employee Discounts

Physical Demands (Office): The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to type, use telephonic devices and view data on computer screens. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift/and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment (Office): The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment. The noise level in the work environment is usually moderate.

Job Type: Full-time

Equal Opportunity Employer: Disability/Veteran