Inside Sales Manager

Professional Plastics is a leading distributor of high-performance engineering plastic shapes. We provide the widest range of engineering plastics, composites & technical ceramics in the marketplace. Established in 1984, Professional Plastics has grown to 22 locations across the USA, Singapore & Taiwan. We are a family-owned and operated business that values hard work, integrity and ethics.

Professional Plastics is currently offering great career opportunities. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Position Summary: Manages a business plan in an effort to meet the objectives set forth by the company. Manages staff to achieve a business plan that includes markets, key accounts and target accounts. Understands core strengths, weaknesses and market share in its assigned territory. Monitors staff progress in maintaining and closing sales, increasing margins and representing overall product line.

Benefits Package:

• DailyPay - Earned Wage Access
• Medical
• Dental
• Vision
• Flexible Spending Account
• 401K Plan with Company Match
• Basic Life and AD&D
• Voluntary Life Insurance
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid Holidays
• Morgan Stanley Financial Advice
• Short Term Disability
• Accident, Critical Illness and Hospital Indemnity
• MetLife Legal Plan
• Norton LifeLock
• United Pet Care Discount Program
• LifeMart Employee Discounts

Essential Duties and Responsibilities: Include the following, as well as other duties that may be assigned.

• Manages a business plan that generates new growth and maximizes increased sales and profit dollars
• Prospects and develops new business
• Manages customer and supplier base, markets and products
• Seeks out new market opportunities and explores existing markets
• Attends manufacturers representatives educational meetings on product lines and applications
• Reviews inventory levels and accounts receivables
• Oversees day to day branch sales
• Recruits new staff
• Manages staff development, performance and reviews
• Administers company policy and procedures
• Travels as necessary for meetings and customer contact

Supervisory Responsibilities: Manages the Inside Sales team

Travel: Periodic travel to customer or vendor locations may be required

Minimum Qualifications: To perform the job successfully, the individual must have the following minimum qualifications:

Knowledge, Skills, and Abilities:

• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Proficiency in standard office and database programs/equipment
• Knowledge of ERP and CRM systems

Education and Experience: (Required and preferred educational and experiential qualifications)

• Bachelor’s Degree from an accredited university preferred
• High School Diploma or equivalent
• 1-3 years’ experience in a sales or management role

Competencies: To perform the job successfully, the individual should demonstrate the following competencies (behaviors and qualities that enable one do something successfully and efficiently).

• Problem Solving: Work alongside staff to resolve issues with product and customer service. Revise plans or techniques as necessary to achieve optimum results. Partner with other department managers to resolve issues.
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims. Detects flaws, inconsistencies, and seeks the root-causes of problems.
• Teamwork: Collaborating with others to achieve shared goals. Understands one’s role on the team, helps team members in need or asks for assistance when needed.
• Interpersonal Skills: Enthusiastic, naturally social and persuasive. Establishes rapport and maintains mutually productive relationships. Resilient and persistent. Must be able to work and collaborate with colleagues, be “hands-on” and be able to handle multiple tasks in a multi corporation environment.
• Communication Skills: Engaging in effective communication verbally and in writing. Presents information clearly and in an organized manner. Adjusts vocabulary and formality according to audience and purpose.
• Mathematical Reasoning: Performing computations and solving mathematical problems. The ability to choose the right mathematical methods or formulas to solve a problem.
• Attention to Detail: Focusing on the details of work content, work processes, and final work products and selects critical details to focus on.
• Adaptability: Responding positively to change and modifying behavior as the situation requires. Adjusts quickly to changes, versatile in shifting roles, welcomes new or unfamiliar situations.
• Ethics: Keeps commitments; works with integrity. Presents company image and professionalism at all times.
• Self-Management: Shows personal organization, self-discipline, and dependability.
• Safety and Security: Observes safety and security procedures; reports potentially unsafe conditions. Knows and adheres to all safety practices of the trade and workplace.
• Mechanical Knowledge: Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Management/Leadership Competencies:

• Leadership: Guiding and encouraging others to accomplish a common goal. Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others and gives appropriate recognition to others.
• Project Management: Ensures that projects are on-time, on-budget, and achieve their objectives. Ensures a clear definition of projects goals and criteria for success. Determines necessary activities, their sequence, and how resources are allocated.
• Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Presentation Skills: Formally delivering information to groups by delivering clear, organized, speeches or presentations. Delivers the right amount of information in the time given.
• Industry Monitoring: Analyzing external political, economic, competitive, social factors affecting the industry.
• Initiative: Identifying immediate action needed, considering current practices with a mindset of continuous growth, demonstrating initiative to generate improvements by taking action, developing new methods to foster positive outcomes.

Job Type: Full-time

Equal Opportunity Employer: Disability/Veteran