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Operations Associate (Full Time or Part Time)

Operations | San Jose, CA | Full Time and Part Time

Job Description

About Us:

JetPens is a growing online retailer, specializing in premium writing instruments and office supplies. We have been featured in Wired, New York Times, CNBC, and Daring Fireball. 


  • We are looking for a highly motivated person to join our Fulfillment Team to pick and pack orders among other warehouse duties.
  • Though we call our facility a warehouse, it’s much smaller and cleaner than most typical warehouses that people are accustomed to. Please see an illustration of our facilities here:
  • You can e-meet a few members of our Operations Team in our video here:
  • Great fit for college students looking to earn some extra cash.


  • Pick customer orders from stock and package orders for shipping.
  • Restock products on shelves and/or bins according to predetermined warehouse location.
  • Perform cycle counts and verify inventory. 
  • Organize warehouse & common areas.


  • Ability to stand for an entire shift and/or repetitively bend.
  • Strong attention to details.
  • Basic computer skills.
  • Available for overtime if needed. 

Bonus Points:

  • Previous experience in e-commerce customer service.
  • Strong interest in writing instruments, stationery, and office/art supplies.
  • Excellent handwriting and drawing/painting ability.  We sell writing instruments and art supplies after all!
  • Experience with Photoshop.

Hours & Pay

  • Can choose to join either of the following shift:
    • Weekday Full-Time Shift:
      • From Monday to Friday: 8am-4:30pm
      • Must work all 40 hours available
    • Evening & Weekend Part-Time or Full-Time Shift:
      • From Monday to Friday: 4:30-10:30pm
      • Saturday & Sunday: 9am-5:30pm
      • A total of 40 hours to choose from with a minimum requirement of 16 hours per workweek if part-time
  • Compensation
    • Starting rate of $15.45 / hour
    • Superstars receive raises every 6 months based on performance metrics
  • Seasonal or part-time to start with the potential to go full-time depending on performance


  • Part-time benefits:
    • Sick time
    • 401(k) retirement plan with 4% company match
  • Full-time benefits:
    • 99% company-paid premiums for health & dental insurance
    • Company paid long-term disability & life insurance
    • Paid time off
    • Paid company holidays
    • 401(k) retirement plan with 4% company match

Additional Perks: 

  • Employee purchase discounts, employee product giveaways, company parties, free snacks & coffee

How to Apply:

  • Please apply through JobScore link (
  • Please include a resume with a cover letter.  Applications without a cover letter will not be reviewed. 
  • For candidates who are within 5 years of graduation, please also include a college transcript.