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Sales Development Representative

Sales and Marketing | Palo Alto, CA | Full Time

Job Description



About Guidebook:

Guidebook is a fast-growing startup based in Palo Alto, California. Our mission is to connect people and places. Through the use of mobile technology, we allow organizations with physical presences to improve the on-site experiences offered to their visitors. Guidebook's clients include conferences, trade shows, universities, museums, community centers, and Fortune 500 companies. Creating a native application across iOS, Android, other mobile operating systems and the mobile Web is a difficult and costly endeavor, and it's only half the battle. Applications also need to be updated, to stay current with the latest mobile technology has to offer, and synced with other software products, so that the information stays fresh.  Guidebook significantly lowers the human and financial capital requirements to “go mobile” and aims to power the mobile experiences for tens of millions of organizations across the world.

About the Position: 

The SDR holds an important position at the top of the sales funnel. In order for the company to make sales, we need to be talking to the right people at the right companies. The SDR qualifies our inbound leads and determines what the next steps are to encourage them to buy. By identifying active buying interest, the SDR creates opportunities for account executives to close. The SDR will also coordinate with their Account Executive (AE) counterparts to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities. An implicit responsibility of the SDR is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales.



  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Interact with prospects via telephone and email
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunities
  • Disseminate opportunities to appropriate AEs, educating reps as necessary about the opportunity
  • Successfully manage and overcome prospect objections
  • Become a trusted resource and develop superior relationships with prospects
  • Update lead scoring and prospect interaction in to ensure efficient lead management
  • Consistently achieve qualified opportunity quotas to ensure revenue objectives
  • Provide closed-loop feedback to ensure continuous process optimization


    • 4-year degree
    • Ability to efficiently manage your time
    • Attention to detail and strong organizational skills
    • Ability to work in a high-energy sales team environment; team player
    • Desire to solve problems and constantly improve our system to increase efficacy
    • Ability to control and structure a conversation to achieve a certain goal
    • Positive and energetic phone skills, excellent listening skills, and strong writing skills
    • Proficient with standard corporate productivity tools (email, voicemail, MS Office)
    • Hardworking and self-motivated
    • Intelligent
    • Fun to be around. Someone who adds to our dynamic team
    • Ability to multi-task
    • Sales training and experience a plus

    Interested? Please send cover letter and resume.