Endpoint Administrator

Grimshaw is an award winning, prestigious Architectural practice, boasting a body of works including the Elizabeth Line, London Bridge Station and the Parramatta Aquatic Centre in Sydney Australia. We are seeking a talented & self driven individual to join our Information & Technology team as an "Endpoint Administrator" working within a solutions based department delivering best of breed technologies to our Architectural teams in a dynamic environment. The candidate will be forging relationships with staff gaining their trust in what is a very rewarding role, while developing your own technical skill levels for self progression. The role includes managing & evolving Grimshaw's modern workplace, virtual desktop Infrastructure, laptop estate, cloud based & hybrid cloud environment, securing our services and managing our application lifecycle in line with the business need. This person will be working closely with the Information & Technology Lead to deliver an outstanding service to our talented Architectural teams while acting as an escalation point to our 1st line support.

What you'll do

• Manage and maintain laptops, virtual desktop infrastructure, mobile devices, and cloud print across our London. Paris & Dubai studios.
• Deploy software, OS upgrades, and configuration profiles — keeping services current and secure.
• Own Grimshaw's Virtual Desktop Infrastructure and gold images, working closely with Business Systems and Design Technology teams.
• Enforce endpoint security policies in line with our Cyber Essentials Plus certification.
• Automate repetitive tasks through scripting, freeing up time for the work that matters.
• Manage multi-factor identity and authentication for all end users.
• Act as an escalation point for our Support Analysts and contribute to the wider IT strategy.
• Keep asset records accurate, tidy, and trustworthy.
• Collaborate with the Systems Administrator assisting in the implementation and upgrade of server-based hardware when necessary

What we're looking for

We value relevant experience and aptitude over a precise checklist. If you meet most of the criteria below and are keen to grow into the rest, we encourage you to apply.

• 2–4 years of endpoint administration experience in a medium-sized organisation.
• Strong Windows 11 skills and solid grounding in Active Directory, Group Policy, DNS, and DHCP.
• Hands-on experience with software deployment tools such as PDQ, Intune, or equivalent MDM solutions.
• Advanced M365 administration, including Microsoft Intune in a hybrid environment.
• AV/EPDR experience — WatchGuard configuration is a plus.
• Comfortable with TCP/IP and networking fundamentals.
• Clear communicator who can translate technical issues for non-technical colleagues.
• Calm under pressure, self-organised, and collaborative by nature.

Desirable Experience

• Experience with OKTA or similar identity management platforms.
• Exposure to VDI, cloud, or hybrid cloud environments.
• ITIL qualification or strong SLA awareness.
• Familiarity with CAD applications
• A background in an architecture, design, or creative professional services firm.

Our culture

Grimshaw is a collaborative and open studio. We value curiosity, shared thinking, and people who take their work seriously. We invest in our team and welcome those who come from a range of professional backgrounds.

Our commitment to inclusion

We are committed to building a diverse team and actively encourage applications from individuals of all backgrounds and perspectives, including those underrepresented in the built environment.

We offer a supportive environment and flexible working where possible.

What we offer

• Salary of £40,000 - £50-000
• Generous benefits