SRE Manager - India

Job Description

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.

Vision

To build innovative solutions that elevate school engagement.

Location

Hybrid, Chennai, TN, India. Full time employment for this role.

Finalsite is a global company and to enable strong collaboration, we have established common core working hours. Candidates should be comfortable working from 11:30-20:30 IST, with core working hours being 18:30-20:30 IST

Summary of Responsibility

We are seeking a highly skilled and motivated Site Reliability Engineering (SRE) Manager to join Finalsite team in India (Chennai). The ideal candidate will have extensive hands-on experience, strong management and execution skills to lead SRE team effectively, ensuring the reliability, scalability, cost, and performance of our infrastructure.

Key Responsibilities:

• Leadership and Management:
  • Lead and mentor a team of SRE engineers, fostering a culture of collaboration and continuous improvement.
  • Set clear objectives and expectations, providing regular feedback and performance evaluations.
  • Drive the adoption of best practices in reliability, automation, and performance optimization.
  • Experience with migration and transformation of legacy enterprise services to efficient and redundant cloud architecture
• Technical Expertise:
  • Oversee the design, implementation, and maintenance of scalable, reliable, and secure infrastructure on a public cloud.
  • Ensure high availability and disaster recovery planning for critical services.
  • Lead incident response and act as incident manager. Drive the team to execute root cause analysis, and implement proactive measures to prevent recurrence.
• Execution and Delivery:
  • Manage and prioritize the SRE team's workload, ensuring timely delivery of projects and tasks.
  • Collaborate with cross-functional teams to define and implement SLAs, SLOs, and SLIs.
  • Continuously evaluate and improve monitoring, alerting, and logging systems.
• Influence and Collaboration:
  • Advocate for reliability and performance within the broader engineering organization.
  • Participate in technical discussions, providing insights and recommendations for improvements.
  • Represent the SRE team in cross-departmental meetings and external forums.
  • Partnering with application development team and architecture leaders to deliver operational readiness for the new products and features

Qualifications:

• Technical Skills:
  • Extensive experience with AWS. Experience with GCP is a big plus.
  • Strong understanding of infrastructure-as-code (e.g., Terraform, Chef).
  • Proficiency in scripting languages (e.g., Python, Bash, Ruby).
  • Experience with containerization and orchestration (e.g., Kubernetes, Helm).
  • Familiarity with CI/CD pipelines and tools (e.g., GitLab CI).
• Management Skills:
  • Proven experience in managing and leading engineering teams.
  • Excellent project management and organizational skills.
  • Strong communication and interpersonal skills.
  • Ability to handle conflicts and provide effective resolutions.
• Professional Experience:
  • Minimum of 6 years of experience in SRE or DevOps roles.
  • Minimum of 4 years in a management or leadership role.
  • Experience with large-scale, distributed systems.

Why Finalsite?

• Career Growth:
  • Clear and transparent career progression paths.
  • Opportunities for continuous learning and professional development.
• Culture:
  • A collaborative and inclusive work environment.
  • Emphasis on innovation and staying at the forefront of technology.
• Benefits:
  • Competitive salary and benefits package.
  • Flexible work arrangements (remote/hybrid options).

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of Poland. Current residency, as well as continued residency, within Poland is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.