Senior Product Manager

Finalsite is the most valued partner for K–12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.

Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.

We believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you’re looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.

At Finalsite, every interaction matters — with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world

SUMMARY

Finalsite is seeking a strategic, technically fluent, and execution-focused Senior Product Manager to lead the evolution of our CMS and AI-powered capabilities.

This role owns product strategy, roadmaps, and outcomes across a portfolio of established and emerging SaaS products. The ideal candidate combines deep product ownership with strategic thinking, balancing platform improvements, customer needs, and innovation to deliver measurable business value.

Working closely with Product Owners, Engineering, Design, and cross-functional stakeholders, this individual will translate customer insights and business objectives into clear priorities, informed decisions, and consistent delivery.

This is a product leadership role, not a project management or backlog administration position. Success requires someone who takes ownership, drives decisions, and consistently delivers results.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

Product Strategy & Ownership

• Own product vision, strategy, roadmaps, and outcomes aligned with customer needs and business objectives.
• Develop deep expertise in product capabilities, customer workflows, technical architecture, and operational challenges.
• Prioritize investments across new capabilities, usability, reliability, technical debt, and platform modernization.
• Evaluate market trends, competitive offerings, customer insights, and performance data to guide product decisions.
• Define measurable success criteria and take accountability for product performance, adoption, and customer value.

Execution & Cross-Functional Leadership

• Lead product execution from discovery through development, launch, and ongoing optimization.
• Partner with Engineering, Design, and Product Owners to translate strategy into actionable plans and deliver results.
• Provide direction to Product Owners while maintaining accountability for priorities, tradeoffs, and delivery outcomes.
• Proactively resolve dependencies, competing priorities, technical challenges, and delivery risks.
• Communicate product direction, progress, decisions, and outcomes to stakeholders and executive leadership.

AI & Product Innovation

• Identify opportunities to apply AI, intelligent automation, and emerging technologies to meaningful customer problems.
• Drive AI-powered capabilities that simplify workflows, improve content discovery, and enhance digital experiences.
• Collaborate with technical teams to evaluate feasibility, integration approaches, security, and scalability.
• Validate opportunities through customer feedback, experimentation, and measurable adoption and performance outcomes.
• Balance innovation with the reliability, usability, and long-term sustainability of established products.

Customer & Market Understanding

• Lead customer discovery to understand workflows, pain points, unmet needs, and opportunities.
• Translate customer insights into product priorities, requirements, and differentiated solutions.
• Partner with Sales, Customer Success, Support, and Product Marketing to inform strategy and support product adoption.
• Monitor competitive offerings, market developments, and evolving customer expectations.

QUALIFICATIONS AND SKILLS

Required Qualifications:

• 7+ years of product management experience, including ownership of complex B2B SaaS products.
• Proven success in defining product strategy, managing roadmaps, and delivering measurable customer and business outcomes.
• Demonstrated ability to combine strategic thinking with hands-on product ownership and execution.
• Experience leading multiple product initiatives or interconnected product capabilities.
• Strong technical aptitude, including familiarity with APIs, integrations, software architecture, and platform technologies.
• Experience leading cross-functional teams and working effectively with Product Owners and Engineering.
• Strong customer discovery, analytical, prioritization, and problem-solving skills.
• Excellent communication and stakeholder management skills, including executive-level communication.
• Demonstrated ability to make informed decisions, navigate ambiguity, and drive results independently.
• Drive the modernization and evolution of complex, established platforms, balancing new capabilities with scalability, reliability, and customer continuity.

Preferred Qualifications:

• Experience with content management systems, digital experience platforms, or enterprise SaaS solutions.
• Experience developing or integrating AI-powered capabilities into existing products.
• Familiarity with generative AI, conversational interfaces, intelligent search, or workflow automation.
• Experience modernizing mature software platforms while maintaining reliability and customer satisfaction.
• Experience in education technology, particularly K–12.
• Experience working with distributed engineering teams.
• Familiarity with digital accessibility standards and product commercialization.
• Proven experience leading large-scale platform modernization, system migrations, or technology transitions, including managing technical complexity, dependencies, and customer impact.

What Success Looks Like:

• A clear, cohesive product strategy supported by customer insights, business priorities, and measurable objectives.
• Consistent delivery of high-impact product improvements and new capabilities.
• Strong alignment and accountability across Product Owners, Engineering, and cross-functional teams.
• Measurable improvements in product adoption, usability, reliability, and customer satisfaction.
• Meaningful progress in applying AI and emerging technologies to solve customer problems.
• A product leader who independently identifies opportunities, makes decisions, and drives execution without requiring constant direction.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.