Your browser cookies must be enabled in order to apply for this job. Please contact support@jobscore.com if you need further instruction on how to do that.

Integration Deployment Engineer

Support | 100% Remote | Full Time | From $50,000.00 to $65,000.00 per year

Job Description

SUMMARY OF RESPONSIBILITY:

The Integration Deployment Engineer is responsible for the setup and deployment of client integrations with third-party platforms, interfacing with the client to gather necessary information and meet key checkpoints.

Essential Functions:

  • Deploy client integrations between Finalsite and third-party platforms

  • Possess a strong understanding of web servers, email routing, browsers, and other components our product touches

  • Work closely with customers to meet project deadlines and maintain detailed reporting about active and completed projects 

  • Participation in regularly scheduled integration team meetings, leading as needs dictate.

  • Assess and improve our data maintenance and management processes according to best practices and business requirements

  • Stay up to date on new product features and improvements, as well as web trends

  • Provide support, training, best practice, and implementation assistance across our Content Management System and suite of products.

  • Troubleshoot, investigate, and create detailed software bug reports, and product enhancement requests. 

  • Work with the Product Team to provide feedback, escalate issues, and advocate for change to improve our data integrations.

  • Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service.


Other Functions: 

  • Assist with Data Support tickets in the event of extraordinary high volume.

QUALIFICATIONS AND SKILLS 

  • Associate’s or Bachelor’s degree preferred.

  • Experience in scripting or web development (SQL, Coldfusion, XSL a plus)

  • Experience working with education-based SIS/MIS providers preferred (Powerschool, Blackbaud, etc.)

  • Experience writing against and interacting with web APIs

  • Prior customer service or technical support experience preferred, but not required.