Director, Software Quality - India

Job Description

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.

Vision

To build innovative solutions that elevate school engagement.

Location

Hybrid/Remote, India. Full time employment for this role.

Finalsite is a global company and to enable strong collaboration, we have established common core working hours. Candidates should be comfortable working from 11:30-20:30 IST, with core working hours being 18:30-20:30 IST

Summary of Responsibility

If you are passionate and experienced in Quality Management at scale and want to contribute to the Quality of the biggest K-12 software SaaS provider in the world, lead the Quality across the products and geographies, and learn and grow, this role is for you!

The Director of Software Quality presents a unique opportunity to take ownership and establish the right quality processes, automation, and culture at Finalsite, delivering high-quality software products to schools worldwide.

Essential Functions

Develop and Maintain Quality Process and Program:

• Partner with and guide the members of the Product Engineering teams to create, apply, and improve the QA process.

• AI tooling usage implementation in the Quality shift level and improvements.

• Enhance and oversee the implementation of test automation frameworks to ensure a high level of test coverage and reduce the need for manual testing efforts.

• Decrease the ratio and amount of customer-raised and internally found defects.

• Lead and mentor QA teams, with a focus on fostering a collaborative and high-performing team culture.

Qualifications & Skills:

• Hands-on experience with Quality processes and tools establishment across multiple teams

• 8+ years of experience in software quality assurance, with a proven track record of leading QA teams in SaaS companies.

• Proven references of the product's quality and automation improvement in the company.

• Hands-on expertise to stand teams and drive the automation testing across Web and Mobile Applications (using some or a combination of Selenium, Cypress, Playwright, Appium, JMeter, and similar).

Why Finalsite?

• Career Growth:
  • Clear and transparent career progression paths.
  • Opportunities for continuous learning and professional development.
• Culture:
  • A collaborative and inclusive work environment.
  • Emphasis on innovation and staying at the forefront of technology.
• Benefits:
  • Competitive salary and benefits package.
  • Flexible work arrangements (remote/hybrid options).

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of India. Current residency, as well as continued residency, within India is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.